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How do I cover my negative cash balance?

In order to cover the negative balance inside your Euro Pacific Trader (EPT) account, you’ll first want to decide which available cash balance you want to use.

You can transfer existing cash from your bank account, or use available cash inside your EPT account. Where do you want to transfer the funds from?

Option 1: From my bank account

Please follow the standard Transfer Between Own Accounts procedure to fund your EPT account with the intended currency.

Remember, you are able to fund cross-currency, meaning that you can transfer funds from your USD bank account to your GBP brokerage account, and the system will convert it for you upon transfer.

Please read the full instructions above for more details.

Option 2: From my existing EPT balance

You cannot convert/transfer funds between balances inside your EPT account. In order to “convert” funds inside your EPT account, you must transfer the funds to your bank account first.

Please follow these steps

1. Use the Between Own Accounts transfer in the Transfer menu to transfer the funds back to your bank account.

Note: If your cash is “collateralizing” any open positions, you may not be able to remove the cash out of your EPT account, as the system will attempt to reject your requests in order to protect your positions. However, if the system allows, withdrawal requests entered in a margin account may be honored, thus it is ultimately your responsibility to ensure that any withdrawal requests leave sufficient collateral in your account to prevent a margin call/liquidation.

2. Request another transfer from your newly-funded bank account to the brokerage account in the currency you’d like to fund.

Remember, you are able to fund cross-currency, meaning that you can transfer funds from your USD bank account to your GBP brokerage account, and the system will convert it for you upon transfer.

3. Please continue with the standard Transfer Between Own Accounts procedure.

How do I enable margin trading?

If your Euro Pacific Trader is already open, you can request to enable or disable Margin Trading by creating a case inside your eBanking Support Center.

When applying for a Euro Pacific Trader account, you can choose from two account types: Cash Account vs. Margin Account. We compare the two account types below.

Cash Account

Most clients select the standard account type called a Cash Account. Cash Accounts have several limitations:

Cannot borrow to buy stock, write uncovered options, sell stock short or maintaining certain option spreads.
Cannot transact with unsettled funds.
Cannot maintain short balance in any currency. The account will be required to convert funds prior to transacting in products denominated in a currency you do not hold.
Subject to forced liquidation if insufficient cash to satisfy fees (e.g. market data or news subscription fees).

Margin Account

Margin Trading is simply borrowing cash to buy a security.

If you request to enable Margin Trading, please note that it comes with a host of risks and costs, one of them being the platform automatically creating a margin loan when buying a security denominated in a currency that you do not have available, leading to interest charges.

For most trading clients, margin obligations are calculated by a defined formula and applied to each “marginable” financial instrument. To read more about this formula, please read our Interest & Financing page.

Do I need sub-accounts in different currencies?

No, as sub-accounts don’t exist on Euro Pacific Trader (EPT). Read below to find out how you can hold multiple currencies in your EPT account and use them to buy foreign securities.

Single Multi-Currency Account

Remember, your Euro Pacific Trader has a single, multi-currency cash account that you can fund and trade with. This means you do not need sub-accounts in different currencies.

Simply, fund your account with all of the currencies you’d like to hold, and those currencies will be deposited into your EPT cash account and held separately.

client portal cash portfolio

For example, if you would like to buy stocks on the London Stock Exchange, you can fund your EPT account with GBP. The GBP will be credited to your EPT cash balance in addition to other currencies you already own there.

How trading foreign securities works

When buying a security, please note that Euro Pacific Trader will always attempt to fund the trade using the local currency of the security. In other words, if you buy a stock on the London Stock Exchange, you can expect that your GBP cash balance will be drawn from automatically.

What happens if you don’t have a sufficient currency balance to support the trade?

If margin trading is enabled on your account

If Margin Trading is enabled on your account and you are trading a security that is denominated in a currency that you do not sufficiently own, a margin loan is created, secured by your available currency.

If you want to eliminate the margin loan, you may do so at any time by depositing new money of that currency into the account.

If margin trading is disabled on your account

Your trade will be rejected, as a margin loan collateralized by your available cash cannot be created. You would instead deposit new funds in that currency from your bank account as usual.

Update Email Address

Please follow this procedure to update the email address on your Euro Pacific Trader account profile. Note that the the instructions are different based on your account type, Individual vs. Corporate.

Individual Account
Corporate Account

Step 1: Install MobileTrader

First, you will need the MobileTrader.

MobileTrader is both a trading platform and dedicated Two-Factor Authentication (2FA) application. When you open the MobileTrader, you will notice both a trading login and 2FA button.

Click here to download either one now on iOS or Android. After installing, you will be asked to enter your EPT username and password to create a PIN.

Step 2: Login to your Euro Pacific Trader

1. Access your Euro Pacific Trader Client Portal.

2. Go to Menu > Settings > User Settings > Communication > Email Address, and click the gear icon. Enter your new email address, confirm, and Continue.

Note: If you are prompted to confirm if you have access to the existing email address, please select YES. If the email address on file is Euro Pacific Securities, Inc’s email, please also select YES and call our Client Services team immediately so they can provide you the code that will arrive in our inbox.

4. Enter your Username and Password.

Step 3: Open your MobileTrader

After the app has been installed, enter the Challenge Code from your Client Portal screen, into your app.

Your app will generate a “Response String”. Enter the Response String into the Passcode field of your Client Portal.

change email address handkey — MobileTrader’s 2FA module displayed on an Android operated smartphone.

Click Continue in your Client Portal and you will receive confirmation that you email address has been officially changed in Euro Pacific Trader.

Step 1: Install MobileTrader

First, you will need the MobileTrader.

MobileTrader is both a trading platform and dedicated Two-Factor Authentication (2FA) application. When you open the MobileTrader, you will notice both a trading login and 2FA button.

Click here to download either one now on iOS or Android. After installing, you will be asked to enter your EPT username and password to create a PIN.

Step 2: Login to your Euro Pacific Trader

1. Access your Euro Pacific Trader Client Portal. Then, go to Manage Account > Security > Change Email Address and click OK when you see the popup.

update email address

2. Enter your new email address, confirm, and Continue. Re-enter your Euro Pacific Trader username and password.

3. You will be presented with a Challenge Code, which will need to be entered into your HandyKey application.

Step 3: Open your MobileTrader

After the app has been installed, enter the Challenge Code from your Client Portal screen, into your app.

handy trader change address

Your app will generate a “Response String”. Enter the Response String into the Passcode field of your Client Portal.

Click Continue in your Client Portal and you will receive confirmation that you email address has been officially changed in Euro Pacific Trader.

Should I place a SMART or Direct order?

SmartRouting

Euro Pacific Trader (EPT) offers a feature called SmartRouting, short for “smart order routing”.

SmartRouting software continually scans competing markets and automatically routes orders directly to the best electronic communications network (ECN) or market center, based on price and with the goal of cost savings for you the trader. It also takes into account factors such as the availability of automatic order execution.

To use SmartRouting on your order, select SMART in the Destination field of your order ticket.

Direct Routing

Each ECN and market center administers its own set of trading rules.

If you do not select SmartRouting, you may “direct route” your order. Please familiarize yourself with the various trading and order handling rules of those market venues.

1Disclaimers:

Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Managed Account Migration Instructions

Updated: June 29, 2019

Overview

All Separately Managed Accounts (SMA) are currently being migrated to a new custodian (Interactive Brokers1), which requires your action. Please follow the instructions below to activate a Euro Pacific Trader account so we can continue with your managed account migration.

Why? What is Euro Pacific Trader?

When we opened your managed account, we first opened a standard Global TradeStation (GTS) brokerage account, and then signed a management agreement. In April, we decided to end our relationship with Saxo Bank, who offers the Global TradeStation brokerage account, and are now replacing them with Interactive Brokers1 and the new platform, called Euro Pacific Trader (EPT).

How will this affect me?

From your perspective, very little will change:

As usual, you will not have trading access to your managed account
However, we will need to send you a new View-Only portal for you to view your account at the end of July
Our new custodian (Interactive Brokers1), has much cheaper trading commissions, more products, and more exchanges, which will help us greatly in the management of your assets
You’ll keep the same portfolio structure, strategies, and fund managers (Euro Pacific Advisors)

Your next steps

1. Login to your eBanking

Read our recent secure message with the subject line IMPORTANT: Activate your new Euro Pacific Trader account now.

Haven’t received the secure message?

1. We are still sending out secure messages this week, so it’s possible we haven’t sent you one yet. If this is the case, please email [email protected] and request your login credentials.
2. We may also be trying to contact you to gather missing information or documentation on your account. Please check your recent secure messages for any unread mail.

2. Log into your EPT Client Portal

After logging into your EPT Client Portal for the first time, you will be asked to complete a short, electronic compliance form. This information will be used to process US Source Income every year, a mandatory regulatory requirement.

Schedule a call with us if you need any assistance

Note: Some clients may be required to fulfill outstanding document such as a W8 or CRS Form or may be requested additional documentation like a new, scanned proof of address, in order to keep our records up to date.

3. Check your account activation status

If you have logged into your Client Portal successfully and submitted your compliance form, the EPT account will be activated within 4-5 business days, unless more information or documentation is required. To check your Account Activation Status, simply log into your Client Portal again.

If your account is activated, you will arrive at your Client Portal home page successfully.

If you have any questions about where you are in the activation process after you have submitted the compliance form, please send us an eBanking secure message or email [email protected] and we will reply confirming the status of your Euro Pacific Trader account.

4. Migrating your stocks

Starting July 1st, equity positions for clients with activated Euro Pacific Trader accounts will be migrated. This will occur gradually over the period of July 1-19th.

Update: A majority of positions were successfully allocated by August 9th. Some positions have not been allocated due to settlement delays between Saxo Bank and Interactive Brokers, however these remaining positions will be allocated throughout August.

5. View your account

Please note that your existing managed account view-only Client Portal will be discontinued at the end of July and replaced with a new one. We will be issuing you a new view-only portal at the end of July. If you need any managed account statements in the meantime, please let us know.

Second, due to the migration, your eBanking dashboard’s External Products section will not reflect an accurate balance at this time, but we do intend to re-launch this feature in the near future.

1Disclaimers:
Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.
For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Euro Pacific Trader Activation Procedures

Updated: June 27, 2019

Overview

In order to complete the migration of your Global TradeStation (GTS) brokerage account to Euro Pacific Trader (EPT), your new Interactive Brokers-powered platform1, you must “activate” your EPT account as soon as possible. Please follow the instructions below and refer to the Migration Timeline for future milestones.