If you would like to be contacted, speak with us about our products, or correspond via email, please submit your information below.
To All Existing Clients
The contact form below is for non-customer inquiries only. Contact us using one of the two methods below.
Create a Case
Schedule a Call
For one-on-one support, you can schedule a call with our Client Services team by clicking here.
Euro Pacific Intl. Bank Inc.
53 Palmeras St, 10th Floor
San Juan, 00901
Telephone and Fax
Toll Free: +1-888-527-4041
Local (Puerto Rico): +1-787-305-3663
United Kingdom: +44-20-3318-4096
Hong Kong: +852-5808-2784
To report any fraudulent activity, please e-mail [email protected]. This includes receiving suspicious and/or unsolicited emails from someone purporting to be an employee or customer of Euro Pacific Bank.
Regular Business Hours
Monday to Friday, 8am to 4pm (UTC – 4:00)
Current local time in San Juan, PR:
Limited Support is offered 24/7 at any of the phone numbers above.
Upcoming Holiday Closures
Jan 1, 2021 – New Year’s Day
Jan 6, 2021 – Epiphany/Three Kings’ Day
Apr 2, 2021 – Good Friday
May 31, 2021 – Memorial Day (Open 8AM – 1PM)
Sep 6, 2021 – Labor Day
Nov 25, 2021 – Thanksgiving Day
Dec 24, 2021 – Christmas Eve (Open 8AM – 1PM)
Dec 25, 2021 – Christmas Day
Dec 31, 2021 – New Year’s Eve (Open 8AM -1PM)