If you would like to be contacted, speak with us about our products, or correspond via email, please submit your information below.
To All Existing Clients
The contact form below is for non-customer inquiries only. Contact us using one of the two methods below.
Send a Secure Message
Please send all messages related to the activity and operation of your account through your eBanking platform.
Schedule a Call
For one-on-one support, you can schedule a call with our Client Services team by clicking here.
Euro Pacific Intl. Bank Inc.
53 Palmeras St, 10th Floor
San Juan, 00901
Telephone and Fax
Toll Free: +1-888-527-4041
Local (Puerto Rico): +1-787-305-3663
United Kingdom: +44-20-3318-4096
Hong Kong: +852-5808-2784
Regular Business Hours
Monday to Friday, 8am to 4pm (UTC – 4:00)
Current local time in San Juan, PR:
Limited Support is offered 24/7 at any of the phone numbers above.
Upcoming Holiday Hours
Monday 23rd December, 2019 – 8AM to 4PM
Tuesday 24th December, 2019 – 8AM to 12PM
Wednesday 25th December, 2019 – CLOSED
Thursday 26th December, 2019 – CLOSED
Friday 27th December, 2019 – 8AM to 4PM
Monday 30th December, 2019 – 8AM to 4PM
Tuesday 31st December, 2019 – 8AM to 12PM
Wednesday 1st January, 2020 – CLOSED
Normal hours of operation will resume on Thursday 2nd January, 2020.