If you would like to be contacted, speak with us about our products, or correspond via email, please submit your information below.
To All Existing Clients
The contact form below is for non-customer inquiries only. Contact us using one of the two methods below.
Create a Case
Please create a trackable case inside your eBanking Support Center. Learn more about Support Center here.
Schedule a Call
For one-on-one support, you can schedule a call with our Client Services team by clicking here.
Euro Pacific Intl. Bank Inc.
53 Palmeras St, 10th Floor
San Juan, 00901
Telephone and Fax
Toll Free: +1-888-527-4041
Local (Puerto Rico): +1-787-305-3663
United Kingdom: +44-20-3318-4096
Hong Kong: +852-5808-2784
General Inquiries: [email protected]
Trading Support: [email protected]
Partnership/Affiliate Inquiries: [email protected]
Trading & Investing: [email protected]
To report any fraudulent activity, please e-mail [email protected]. This includes receiving suspicious and/or unsolicited emails from someone purporting to be an employee or customer of Euro Pacific Bank.
Regular Business Hours
Monday to Friday, 8am to 4pm (UTC – 4:00)
Current local time in San Juan, PR:
Limited Support is offered 24/7 at any of the phone numbers above.
Upcoming Holiday Closures 2022
Jan 1 – New Year’s Day
Mar 14 – National Heroes Day
Apr 15 – Good Friday
Apr 18 – Easter Monday
May 2 – Labour Day
Jun 6 – Whit Monday
Jul 4 – Carnival Monday
Jul 5 – Carnival Tuesday
Aug 1 – Emancipation Day
Oct 27 – Independence Day
Dec 26 – Boxing Day