Dear Customers,

We trust this message finds you in good health and high spirits. Euro Pacific Bank and Qenta are unwavering in our commitment to expediting the liquidation and migration processes with the utmost efficiency.

Opt-in Process

Our dedicated team continues to work alongside the Receiver, appointed by OCIF (Office of the Commissioner of Financial Institutions of Puerto Rico), to get this migration completed seamlessly. The successful migration of our opt-in clients to the Qenta platform hinges upon the Receiver’s finalization of his liquidation plan and subsequent approval with OCIF. At this time, we have unfortunately still not received confirmation from the Receiver’s office as to when this process will be completed. We continue to push for the migration date to be set at the soonest possible time and will provide notice to all opt-in clients as soon as this date can be confirmed.

Opt-out Process

The Receiver and his team have initiated communication to collect the necessary documentation via the Receiver’s portal at https://epbprliquidation.com/. If you are an opt-out customer and have inquiries regarding this process, please remember that the website provides direct access to the Receiver’s office for your convenience.

In Conclusion

We want to emphasize that our commitment to completing this process as early as possible remains unwavering. We fully comprehend the significance of this transition to you and share your eagerness to witness its completion. For forthcoming updates, we will continue to provide notifications on the EPB homepage and, where appropriate, communicate via email to ensure you receive timely information. Once again, we extend our heartfelt gratitude for your continued trust and patience. Our dedication to keeping you informed remains resolute, and we will promptly provide further updates as they become available.

Sincerely,
Euro Pacific Bank.
[email protected]