Euro Pacific Bank

Migration Update: February 02, 2024

Dear Customers,

We trust this message finds you in good health and high spirits. Euro Pacific Bank and Qenta are unwavering in our commitment to expediting the liquidation and migration processes with the utmost efficiency.

Opt-in Process

Our dedicated team continues to work alongside the Receiver, appointed by OCIF (Office of the Commissioner of Financial Institutions of Puerto Rico), to get this migration completed seamlessly. The successful migration of our opt-in clients to the Qenta platform hinges upon the Receiver’s finalization of his liquidation plan and subsequent approval with OCIF. At this time, we have unfortunately still not received confirmation from the Receiver’s office as to when this process will be completed. We continue to push for the migration date to be set at the soonest possible time and will provide notice to all opt-in clients as soon as this date can be confirmed.

Opt-out Process

The Receiver and his team have initiated communication to collect the necessary documentation via the Receiver’s portal at If you are an opt-out customer and have inquiries regarding this process, please remember that the website provides direct access to the Receiver’s office for your convenience.

In Conclusion

We want to emphasize that our commitment to completing this process as early as possible remains unwavering. We fully comprehend the significance of this transition to you and share your eagerness to witness its completion. For forthcoming updates, we will continue to provide notifications on the EPB homepage and, where appropriate, communicate via email to ensure you receive timely information. Once again, we extend our heartfelt gratitude for your continued trust and patience. Our dedication to keeping you informed remains resolute, and we will promptly provide further updates as they become available.

Euro Pacific Bank.
[email protected]


August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc..

October 14, 2022: Customer Update & Townhall.

October 21, 2022: Update on Opt-out deadline - Extended.

November 01, 2022: Mutual funds & outgoing wire requests update.

December 05, 2022: Migration & liquidation update.

December 16, 2022: Comprehensive FAQ is published.

January 27, 2023: Correspondent bank update.

March 8, 2023: Migration & liquidation update.

March 31, 2023: Migration & liquidation update.

April 20, 2023: Liquidation update- Action required.

May 05, 2023: Migration & Liquidation update.

May 31, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

June 23, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

September 01, 2023: Migration & Liquidation update.

September 22, 2023: Report & Communication Portal.

September 22, 2023: Report & Communication Portal.

November 20, 2023: Progress Report (Opt-out Only).

November 21, 2023: Migration Update (Opt-in Only).

February 02, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

March 03, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

April 16, 2024: Receiver's Reports.