Euro Pacific Bank

Mutual Fund Update: Oct 25, 2022

Published: October 25, 2022

Dear Mutual Fund Customers,

This message is to inform you of the options for your mutual fund holdings as they relate to the upcoming migration to Qenta. Following the migration, the mutual fund offerings will no longer be available.

Next steps

Before the migration is completed, all existing mutual fund holdings would need to be liquidated and the exact dollar value of your shares credited to your existing EPB cash deposit account. These cash deposits would then be migrated to the new system once the correspondent institutions have completed their process.

  1. For clients who wish to opt-in to the migration, no action is required on your part for this to be completed.

  2. For clients who currently hold mutual fund shares and do not want to be part of the migration to Qenta, you will need to enter a sell request from the Trade tab in eBanking for all your current mutual fund shares. When this is completed, your funds will be credited back to your EPB bank account, at which point you can request an outgoing wire for the full amount to a first-party account in order to complete the opt-out process.

If you do not have access to your account, please reach out to our Client Services team as soon as possible by sending an email to [email protected], or by phoning toll-free at +1-888-527-4041, and they will be happy to complete the verification process in order to reinstate your access.

For assistance with other issues, or any other questions, please use the same channels to contact Client Services, and we will work diligently to have everything responded to in a timely manner.

Best Regards,

Qenta Team.


August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc..

October 14, 2022: Customer Update & Townhall.

October 21, 2022: Update on Opt-out deadline - Extended.

November 01, 2022: Mutual funds & outgoing wire requests update.

December 05, 2022: Migration & liquidation update.

December 16, 2022: Comprehensive FAQ is published.

January 27, 2023: Correspondent bank update.

March 8, 2023: Migration & liquidation update.

March 31, 2023: Migration & liquidation update.

April 20, 2023: Liquidation update- Action required.

May 05, 2023: Migration & Liquidation update.

May 31, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

June 23, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

September 01, 2023: Migration & Liquidation update.

September 22, 2023: Report & Communication Portal.

September 22, 2023: Report & Communication Portal.

November 20, 2023: Progress Report (Opt-out Only).

November 21, 2023: Migration Update (Opt-in Only).

February 02, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

March 03, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

April 16, 2024: Receiver's Reports.