Euro Pacific Bank

Migration Update: Oct 14, 2022

Published: October 14, 2022

Dear Customers,

Thank you for attending our Townhall on October 12th and for your engagement. As promised, we will have a follow-up Townhall on Monday, October 17, from 9-10am EST (US & Canada) given that we ran out of time on October 12. See meeting details below.

  • Meeting ID: 984 2068 7642
  • Passcode: 054496
  • Zoom Meeting: Link

Other key reminders:

  1. For opt-out clients: The deadline to opt-out has been extended from today until October 22, 2022. For emphasis, this means that customers who do not wish their accounts to be transferred to Qenta, must request an outgoing wire through eBanking to another account in the same name (first party wire) or that of the same beneficial owners in the case of corporate accounts, by no later than October 22, 2022.
  2. As mentioned before, the delay in the processing of outgoing wires continues until the Receiver and correspondent banking institutions complete their process. This situation is out of our control, but we will continue to monitor the situation and keep you updated.
  3. Please feel free to reach out to our Client Services team through the Support Center in eBanking or through [email protected], and they will continue to provide all assistance for any issues you may have.

Thank you very much, and we look forward to hearing from you on Monday.

Best Regards,

Qenta Team.