Euro Pacific Bank

What is the “Blocked Amount”?

Some of your initial deposit will be “blocked” upon arrival, an amount that is listed on our Fees & Charges page.

The blocked amount ensures you do not “zero out” your account, preventing you from paying the monthly maintenance fee. In other words, the blocked amount acts as a reserve in case your bank account does not have a sufficient balance to debit the monthly maintenance fee.

Upon closing your bank account, the Bank will release the blocked value (or whatever remains) to your available balance.

US Source Income Reporting

Does this apply to me?

If your account earns US source ‘fixed or determinable, annual or periodical (FDAP) income’, Euro Pacific Bank (and Euro Pacific Securities, Inc.) is mandated to report this US source FDAP income to the IRS on your behalf, regardless of your residence jurisdiction.

The United States requires all withholding agents to file an information return, known as a Form 1042-S, Foreign Person’s U.S. Source Income Subject to Withholding, to report amounts paid to foreign persons that are described under the Amounts Subject to NRA Withholding and Reporting, which includes all Fixed or determinable, annual or periodical (FDAP) income.

  IRS EXPANSION OF REPORTING SCOPE

Please note as of January 2017, IRS Section 871(m), has expanded the scope of reporting requirements to include single stock CFDs with a US equity as an underlying asset.

How much does the filing cost?

The cost of filing is $200.00 per account, each year that an account holds investments that pay interest or dividends attributed as ‘US source income’. This means that even if a investment/security has a one-time payment, a filing will need to be made.

This reporting is mandatory and required of all firms offering investments, whereby those investments pay interest or dividends attributed as ‘US source income’. Unfortunately, due to the prohibitive cost of complying, Euro Pacific Bank and Euro Pacific Securities must pass on the cost of these filings to our clients.

Can I avoid this annual filing cost?

If you currently have a Euro Pacific Trader brokerage account and all of your stock positions have been allocated as of January 1, 2020, you will not be assessed an annual filing fee moving forward, as our new brokerage custodian Interactive Brokers1 handles all U.S. Source Income reporting for us.

If you had stock positions migrated from our previous brokerage platform, Global TradeStation (GTS), to Interactive Brokers and those positions have not been allocated to a live Euro Pacific Trader account, we will continue to assess a $200 annual fee to cover the reporting costs and additional overhead.

We therefore urge you to contact our Sales & Trading team to either close or allocate your stock positions as soon as possible, by creating a case or scheduling a call. For the most up-to-date information on the Bank’s reporting requirements to the IRS please review their website directly.


1Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Reporting a lost or stolen card

Option A: Recommended and Fastest
Login to your online banking account and click the “Block/Suspend Card” button next to your card number on the “Accounts” screen. The card will be immediately blocked from further use.

Option B: Secondary
Call the IVR number (see below for options) and follow the steps provided to immediately block the card and report it stolen.

  • Toll Free: +1-888-527-4041
  • Local (PR): +1-787-305-3663
  • United Kingdom: +44-20-3318-4096
  • Hong Kong: +852-5808-2784

Once your card is blocked, to order a replacement card, please follow the normal procedure for requesting a card through the banking software. Note that you will not be automatically sent a replacement without following this process. Alternatively you can contact our Client Services department and speak with an agent during bank business hours to request a replacement card.

Activating your card

The process to activate your card is easy. When you recieve your card in the mail, it is attached to a letter. The letter contains instructions that you need to follow to activate your card. If you have trouble with the activation, please call us and we can assist in walking you through the process.

What is the daily cutoff time for processing an outgoing wire?

Outgoing wire transfers in EUR, GBP, AUD, CAD, CHF, HKD, JPY, NOK, NZD, PLN, SEK and SGD submitted before 10am (GMT – 4:00) will be processed the same day (assuming it is a business day). Outgoing wire transfers submitted after that time will be sent the next business day.

Outgoing wire transfers in USD submitted before 10am (GMT – 4:00) will be processed the following business day.

Please keep in mind that any payments requiring compliance review may be held and the cutoff time will not apply.

How do I track my Mutual Fund progress?

You can track the Net Asset Value (NAV) of the fund(s) in your Online Banking, or at the Euro Pacific Bank Mutual Funds page. NAVs are updated every business day, with the exception of the Diversified Strategies Fund, which is updated monthly. Additionally, fund holders will receive quarterly statements from our independent fund administrator via email.

How do I sell or liquidate my Mutual Fund(s)?

You can redeem a mutual by simply notifying your Euro Pacific Bank banker or the bank staff. There is no redemption fee after 30 days from the purchase date. Otherwise, a 2% early redemption fee is assessed.

LAST UPDATED: OCTOBER 31, 2024

October 31, 2024: Receiver's Report.

October 16, 2024: Receiver's Notice.

October 04, 2024: Migration Update.

April 16, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

March 03, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

February 02, 2024: Migration & Liquidation update.

November 21, 2023: Migration Update (Opt-in Only).

November 20, 2023: Progress Report (Opt-out Only).

September 22, 2023: Report & Communication Portal.

September 01, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

June 23, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

May 31, 2023: Migration & Liquidation update.

May 05, 2023: Migration & Liquidation update.

April 20, 2023: Liquidation update- Action required.

March 31, 2023: Migration & Liquidation update.

March 8, 2023: Migration & Liquidation update.

January 27, 2023: Correspondent bank update.

December 16, 2022: Comprehensive FAQ is published.

December 05, 2022: Migration & liquidation update.

November 01, 2022: Mutual funds & outgoing wire requests update.

October 21, 2022: Update on Opt-out deadline - Extended.

October 14, 2022: Customer Update & Townhall.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.