Euro Pacific Bank

September 2016 New Products & Platform Updates

Chart Updates

New Studies

Trade all Instruments from Trade Board

Trade Panel Removed


Chart Updates

New Display Options

Instrument Symbol/Description

A new option allows you to display instrument names as a symbol (ticker) or description:

Price Label

The last price indicates whether it is an uptick or downtick by red or green background colouring; a blue colouring indicates no price activity for 3 seconds.


The price for FX charts also emphasizes the pips in alignment with the rest of the platform.

Fill colours for candlesticks and studies

We have added new colour options where you can define the line, border and fill colours for candlestick charts and studies such as Bollinger Banks.

You can also configure hollow candlesticks by selecting no colour.

Similarly, for studies such as Bollinger bands, you will be able to define or remove the fill colour between the bands.

Fibonacci adjustment to the right

The length of the lines on Fibonacci Annotations can now be adjusted left/right. Select the Fibonacci you want to adjust and grab the handle and drag the lines left or right.

In the Settings for the annotation, you can adjust the end time and date or extend them infinitely.

Vertical line extension

It is now possible to extend vertical line annotations through to sub-panels by clicking on the configuration icon and selecting Extend vertical line.

Copy Annotations

You can now copy annotations by clicking the copy icon on the annotation.

Individual snapping

Now you can also select or deselect snapping in each individual annotation in the specific annotation configuration settings.

Percentage Comparative Chart

A new % Comparative chart type is now available allowing you to compare the relative performance of two instruments.

​To use the Comparative chart, add the second instrument, click the + button next to the instrument finder, then search for the second instrument, then select % Comparative as the Chart type.

The % Comparative chart shows values relative to the reference point bar. You can drag the reference bar to move the reference point on the x-axis. To use the left of the chart as the reference point, deselect the ruler on the toolbar – note that if you zoom, scroll or manipulate the x-axis, the reference point will change to the new left-hand side of the chart.


New Studies

(Chaikin) Accumulation Distribution Oscillator

Chaikin Accumulation Distribution Oscillator (ADO) is a momentum indicator which is similar to the previously released Chaikin Accumulation Distribution Line (ADL) but using the exponential moving average formulas used by MACD.

ADO is essentially the difference between 3 and 10 periods Exponential Moving Averages. For example, for a daily chart it would be the difference between the EMAs for 3 days and 10 days.

ADO is used to detect directional changes in ADL by measuring the momentum of the movements – the first signal for a change of a trend. ADO generates a signal when the line crosses below or above the zero line.

ADO can also indicate bearish or bullish divergence:

  • If the price is rising and AD is falling (negative divergence) can indicate a bearish market
  • If the price is falling and AD is rising (positive divergence) can indicate a bullish market


Williams Alligator Indicator

Developed by Bill Williams, the Alligator Indicator is a trend following and trend change indicator. It uses three different Smoothed Simple Moving Averages (SSMAs) which slow the turn of the indicator and uses 5, 8 and 13 periods as default – you can change the calculation method from SSMA to SMA (Simple Moving Average) or EMA (Exponential Moving Average) in the configuration dialog.

The three Smoothed Moving Averages comprise the Jaw, Teeth and Lips of the Alligator where:

  • Jaw (blue line) – starts with the 13-bar/candle SSMA and is smoothed by 8 bars/candles on subsequent values
  • Teeth (red line) – starts with the 8-bar/candle SSMA and is smoothed by 5 bars/candles on subsequent values
  • Lips (green line) – starts with the 5-bar/candle SSMA and smoothed by three bars/candles on subsequent values

The Alligator Indicator helps you to determine trends and trend changes and direction of the trend where:

  • Uptrend: Jaw at bottom, Teeth in the middle, Lips at the top
  • Downtrend: Jaw at top, Teeth in the middle, Lips at the bottom

When the above rules are not in place – when the lines are not in any of the above orders and intertwined – the Alligator “sleeps” with its mouth closed. When it wakes up and is hungry, it opens its mouth in the correct order above, and that is when a trend starts. When the Alligator is no longer hungry and the three lines intertwine again, that signals the end of a trend.

Using the Alligator Indicator, you should not take a position when the Alligator is sleeping as the market is indecisive without a clear trend.

Awesome Oscillator

Awesome Oscillator (AO) was developed by Avrum Suodack and Gene Quong. It uses both volume and price to measure buying and selling pressure in an instrument. The output values ranges from 0 to 100 and works like an RSI – the Awesome Oscillator is also known as volume-weighted RSI.

Investors use the Awesome Oscillator to look for divergence when the MFI moves in the opposite direction of the price.


Correlation

Now you can analyze the correlation between two instruments using the Correlation study in the Indicator selector and add it when you have two instruments.

Spread

The Spread study is used with comparable instruments that are trading with a spread between them such as:

  • A and B share for the same company
  • 2 equities in the same industry sector
  • 2 commodities futures

The spread can widen and narrow and can be used for Spread Trading where the trader sells one instrument and buys the other when the spread is wider than historical norms for example.


Ratio

The Ratio (RTO) Indicator shows the current and the historic price ratio between two instruments. Ratio is similar to the spread but shows the price difference as a ratio between the two instruments – the first divided by the second.


Trade all Instruments from Trade Board

Stocks, CFDs and Futures through the Trade Board

SaxoTrader now allows you to trade exchange-traded instruments through the Trade Board, including Stocks, CFDs (all CFDs), Futures and ETOs. Previously, only instruments FX and CFD indices (on green prices) were tradable through the Trade Board.

To trade an instrument from the Trade Board, you must be subscribed to live prices for the instrument from the exchange – instruments on delayed prices cannot be traded through the Trade Board and the trade buttons will launch a Trade Ticket instead.

Trading as Market Orders

If you do not specify a tolerance for the instrument, the trade buttons will place a Market order for the instrument, to be filled at the price available on the Market.

Trading as Limit Orders

If you specify a price tolerance, the trade buttons will place a limit order instead, ensuring you are not filled at more than your price tolerance from the market price.

Access to the Trade Board

The Trade Board is part of the Watchlist and is accessed by clicking the Trade Board icon in the Watchlist.


Trade Panel Removed

As part of a usability clean-up, the Trade Panel at the bottom of the Watchlist has been retired due to low usage.

If you miss this functionality, we recommend that you open a Trade Ticket in you view and link it to your Watchlist – the instrument in the Trade Ticket will update with selected instruments in the Watchlist in the same way as the Trade Panel.

Prohibited Countries List

United States and its Territories

Euro Pacific Bank does not open accounts for citizens/residents, or entities of the United States and its Territories (American Samoa, Guam, Northern Mariana Islands, Puerto Rico and the U.S. Virgin Islands).

Prohibited Countries

For compliance reasons the Bank does not open accounts for residents, entities, or businesses operating within, the following countries:

  • Afghanistan
  • Albania
  • Angola
  • Bangladesh
  • Bosnia and Herzegovina
  • Belarus
  • Burundi
  • Central African Republic
  • Cuba
  • Democratic Republic of the Congo
  • Egypt
  • Eritrea
  • Ethiopia
  • Equatorial Guinea
  • Guinea
  • Guinea Bissau
  • Iran
  • Iraq
  • Kosovo
  • Laos
  • Lebanon
  • Libya
  • Macedonia
  • Mali
  • Moldova
  • Montenegro
  • Myanmar (Burma)
  • Nicaragua
  • North Korea
  • Palestinian Territories
  • Russian Federation
  • Serbia
  • Somalia
  • South Sudan
  • Sri Lanka
  • Sudan and Darfur
  • Syria
  • Tunisia
  • Ukraine
  • Vanuatu
  • Venezuela
  • Yemen
  • Zimbabwe

Be advised that this list may not be exhaustive and all applications and transactions are reviewed individually for adherence with the Bank’s compliance and risk policies.

Restricted Business Activities

For compliance reasons the Bank does not open accounts for, or facilitate business within the following business activities:

  • Arms Dealing
  • Cash Based Investment Businesses
  • Charities
  • Commodity Trading (non-exchange traded)
  • Financial Services (deposit taking, payment processing)
  • Gambling
  • Illegal Activities
  • Online Pharmaceuticals (prescription drugs)
  • Pass-through transactions and Payable-through accounts (PTA)
  • PEPs (Politically Exposed Persons/Businesses)
  • Pornography
  • Real Estate Transactions (require pre-approval)
  • Shipping Industry
  • Virtual currency

For clarification on any of these business activities, please contact the Bank. This list is not exhaustive and all applications and transactions are reviewed individually for adherence with the Bank’s compliance and risk policies.

August 2016 New Products & Platform Updates

Product Updates

Operational and margin changes


Product Updates

Greeks and implied volatility on US stock options now available

Greeks and Implied Volatility are now available on US stock options in the GTS Pro platform in the Option Chain and Trade Tickets.

To add Greeks and Implied Volatility to the Option Chain:
Right click on the table header, select Column Selector, then add the Greeks/Volatility columns in the Call and Put tabs.

Operational and margin changes

New equity rating model

In a string of improvements within the area of Market Risk Management, Global Trading will now introduce a new model for equity rating.

The model

The new equity rating model provides continuous daily assessment (and potential re-ratings) for up to 11,000 unique shares. The model is relatively simple and straightforward, building on the following factors:

  • Market Capitalisation (Large, Mid or Small)
  • Volatility (Low, Moderate, High or Extreme)
  • Credit Rating (Excellent, Good, Regular or Poor)
  • Gap tendency (Negligible, Marginal, Critical or Catastrophic)
  • Liquidity (High, Medium or Low)

In order to transition to this new model, Global Trading will make two overall changes:

1) Limit the number of “risk buckets” to five

2) Re-rate all instruments to suit the new limited number of risk buckets

Global Trading’s new standard will be as follows:

Next steps:

Please observe the below deadlines and roll-out dates:

  • The re-rating will be taking effect as of 12 September, 2016.

July 2016 New Products & Platform Updates

Product Updates

Platform Enhancements


Product Updates

News Offering Update

Termination of Dow Jones news feed

As of July 2016, the Dow Jones news feed will be removed from the GTS platform.

Introducing NewsEdge

NewsEdge is a new offering on GTS that gathers news from numerous providers.

In addition to Macro and Corporate coverage, which is available in the platform immediately, NewsEdge also provides product-specific news feeds.

All subscriptions are free and the offering includes:

  • NewsEdge Macro
  • NewsEdge Corporate
  • NewsEdge Forex
  • NewsEdge Commodities
  • NewsEdge Futures
  • NewsEdge Bonds
  • NewsEdge Central Banks
  • 11 regional news streams with local coverage in local languages

Find subscriptions in the trading platform under Account > Subscriptions > News services.


Ruble (RUB) Options & Forwards and Extension of Trading Times

FX Options and Forwards are now available for USDRUB and EURRUB on live (green) prices.

Trading in RUB FX crosses has also been extended from 16.00 GMT to 19.00 GMT.


Platform Enhancements

New Chart Features

Accumulation Distribution Line (ADL) Study

The Accumulation Distribution Line (ADL) developed by Marc Chaikin is now available from the Studies menu.

Chaikin ADL is a volume-based indicator designed to measure the cumulative flow of money into and out of a security, essentially measuring the buy and sell pressure and confirming the strength of a trend.

The ADL indicates both bullish and bearish signals and relies on divergence and confirmation:

  • a bullish signal is when the price is in a downtrend and the ADL is moving up.
  • A bearish signal is when the price is in an uptrend and the ADL is moving down.

This study relies on trade volume so it is only available on exchange-traded products and is not available on OTC products such as FX.


Triple Exponentially Smoothed Moving Average (TRIX) Study

Triple Exponentially Smoothed Moving Average (TRIX) is a momentum oscillator developed by Jack Hutson and shows the % change in a triple-exponentially-smoothed moving average. It filters out insignificant prices and if you add a normal exponentially moving average to the TRIX study panel it works in a similar way to MACD. However, since it is triple-smoothed it is more smoothed than MACD.

Similarly to MACD, the lines fluctuate around 0 (zero) and when adding an EMA you look for divergence where the signal line crosses over for buy/sell and zero crossover line.


Money Flow Index (MFI) Study

Money Flow Index (MFI) is an oscillatior developed by Avrum Suodack and Gene Quong, which uses both volume and price to measure buy and sell pressure on a security. The output value ranges from 0 to 100 and works like an RSI – MFI is also known as volume-weighted RSI.

Investors are looking for divergence – when the MFI moves in the opposite direction of the price.


Study Offsets

A new Offset feature is now available from the configuration dialog for studies where you can move a study left into the past or right into the future by up to -100 to 100 periods. The underlying calculation does not change this feature, only moves the study left or right on the chart.


Fibonacci Projection annotation

A new Fibonacci Projection annotation is now available from the annotation menu in the chart.

Previously this was available through the Fibonacci Extension annotation by placing the two last placements at the same level, but it can now be added more efficiently in two clicks.


Snap Annotation option

Previously, snap for annotation was only available in the configuration settings, controlling snap on all annotations. You can now also select / de-select snap on each individual annotation in the annotation configuration settings.


New Periodic Overview Report

Now available on GTS, the new Period Overview report shows account value development itemized as profit and loss per traded instrument and cash bookings, and allows analysis of broader, long-term trading trends.

The Period Overview report will be available in the Account section of the GTS platform and will show the development of a selected account or across all accounts.

The info icon (i) on each post gives access to full details of the post including:

  • the value of the position at the start and end of the period
  • a summary of all individual bookings for the instrument throughout the period

Excel Export

The extended Excel function allows you to export each booking in the period showing the value at the start and end of the period and offers granularity and flexibility of the data.

The report can also be exported as PDF.


New Exposure Bar and Value Change Charts

The Performance report in the Account Overview now contains new Exposure and Value Change bar charts, which provide a breakdown of exposure and value change in each asset class for the selected period, and make it possible to drill-down into the exposure and change in underlying securities.

For the account, or all accounts, selected in the account drop-down, the exposure bar chart shows exposure per asset class at the end of the selected period.

Short positions are shown as red negative values and long positions will be seen as green positive values.

Margin Products

For margin products like CFDs, Futures and FX, the exposure is equal to the value of the underlying positions.

Cash Positions

For cash products like Stocks and Bonds, the exposure is equal to the market value of the position.

Options Premiums

For Options, the exposure is equal to the premium which can be both positive if long and negative if short.

All values are converted into the currency of the selected account.

Exposure to underlying securities

The Exposure Chart also makes it possible to drill-down into the underlying securities by clicking on the bar for each asset class, which shows holdings at the end of the last trading day in the selected period.

Value Change Chart

The Value Change chart shows the contribution to the account value for each asset class for the selected period and gives an overview of the same data shown in the period report.

Positive contributions are shown in green and negative contributions in red.

All values are converted into the currency of the selected account.

Cash activity

Cash activity is also itemised with its own bar and shows the net cash activity in the selected period. This can include cash transfers, interest and subscription fees.

Underlying Security Contributions

The Value Change chart also makes it possible to drill-down into the contributions from underlying securities by clicking on the bar for each asset class.

This shows the contribution for each security for the selected period and NOT over the full lifetime of the position.

May 2016 New Products & Platform Updates

Table of Contents


Simplified FX Stop Orders

FX Stop orders have been simplified in the GTS Pro, where ‘Stop if Bid’ sell and ‘Stop if Offered’ buy orders will be removed and replaced with a single ‘Stop’ order that will automatically trigger on the appropriate side.

Existing Stop if Bid and Stop if Offered orders will not be immediately affected, but on Saturday June 11th they will be converted to the new stop order convention:

  • Stop if Bid sell orders will be converted to Stop if Offer
  • Stop if Offer buy orders will be converted to Stop If Bid

Note that the client order level will stay the same.

Triggering Stop Orders

Stop orders will be triggered using institutional practices where:

  • Buy orders will be triggered on the Bid price
  • Sell orders will be triggered on the Offer price

To some clients this may seem counter-intuitive, but it has long been the convention in institutional trading as it eliminates spread effects from strategies where trades can be prematurely triggered from a sudden widening of the Bid/Ask spread during volatile market conditions.

This convention is already used in the GTS platform.

Stop Order Fills

When Stop orders are triggered, they become market orders and filled at the best available price in the market at the time:

  • Buy orders will be filled on the Offer price
  • Sell orders will be filled on the Bid price

It is important to understand that triggering an order on the opposite side of the spread is not slippage; it is a way for clients to trade at a price only when there are other legitimate buyers or sellers active in the market as a way to avoid triggering due to temporary spread widening. Spot orders always become market orders when triggered and are filled at the market price, however market spreads are not something in a broker’s control.


New Market Overview in GTS

The News & Research section of GTS will now include a comprehensive overview of global equity markets including:

  • Indices
  • Gainers and Losers
  • News
  • Calendar Events
  • Overview Chart

Indices Overview

Indices display the last traded value and intraday percentage.

Selecting an index from the list selects the overview chart, gainers and losers, news and calendar events from the exchange mapped to the index.

Gainers / Losers

The Gainers / Losers displays the 20 highest and 20 lowest performing stocks from the exchange mapped to that index. Note that Gainers / Losers is based on the entire exchange mapped to the index, not just the index constituents.

Context Menu

Click on an instrument in the Gainers or Losers to access a context menu to trade, open Equity Research (if subscribed), add a price alert or open the Overview for the instrument.

Overview Chart

The Overview chart offers a 24-hour (fixed) view of index, additional price information and performance data for 1W, 1M, 3M, 6M, 1Y, 2Y, 5Y.

Where available, the selected index can be traded by clicking on the product icon to open a trade ticket.

Price alerts can also be added for a select instrument.

News

News displays filtered news for the selected index based on the news subscriptions available.

Calendar Events

Calendar events displays upcoming events related to the selected index for the next five calendar days. Each event has a countdown associated with the expected release of actuals being published. Once countdown is reached, the counter will disappear as actuals are published.

Other New Features in GTS

Other new features in GTS include:

Sorting on columns

You can now sort by most columns on the Watchlist, Positions List and Orders List by clicking on the column header. This will order (or reverse order) the table based on the column content but maintain product groups.

Account filter removed in the Positions and Orders Lists

The Positions List and Orders List are now filtered for the Account selected in the Account Selector in the Account Toolbar:

Additional Time Zones

A number of new time zones are now available in the GTS platform.


Improvements to Order Management

Manage your Orders from the Open Positions list

A new column called Orders is now available in the Open Positions list in GTS Pro.

The button shows the number of orders for the instrument on the same account. Click the Order button to open the list of orders where you can edit, cancel or create new orders for the instrument:

The overview shows the:

  • Net position
  • Total Amount of Buy and Sell orders
  • Uncovered amount showing the difference between the Net position and the Order amount. For example, if you have a long EURUSD position for 1M and a sell order to close 250,000, the Uncovered would be 750,000

Access from the Watchlist, Chart, Instrument Explorer, Trade Tickets

Filtered Orders can also be accessed from the right-click context menu for an instrument from the Watchlist, Chart, Instrument Explorer, Trade Tickets, etc.

Uncovered Amount in the Trade ticket

The Uncovered amount for an instrument – the difference between the Net position and the Order amount – is now available from the Amount selector for the instrument in the Trade Ticket.

Outgoing Wire Transfer Fee Types

Every outgoing wire transfer contains a specific code that determines who should pay for the transfer fees levied by all of the banks in the payment chain.

Specifically, based on your preference, we will enter the below codes in the “Correspondent Bank Charges” field of your outgoing wire transfer, known as SWIFT Field 71A.

  • BEN – Intermediary transfer fees are paid by the beneficiary. The payee will receive the payment minus all transfer fees incurred on the payment chain.
  • SHA1 – Intermediary transfer fees are shared. This is the default charge type if no other is selected.
  • OUR – Intermediary transfer fees are paid by the sender. The receiver will receive the full amount of the wire. OUR payments are more expensive in order to cover the cost of the intermediary charges2.

View all outgoing wire transfer fees here. We currently do not offer OUR charge type on outgoing USD wire transfers.3


1Due to EU regulations regarding certain payments made within the SEPA region SHA may be mandatory and the charging instruction will be modified accordingly.
2The Bank reserves the right to amend the additional “OUR” transfer fee after the payment has been sent if the correspondent charges that are ultimately billed substantially deviate from the additional charge.
3In the US market there is no certainty that OUR will be applied by all intermediaries as some of the domestic clearing systems do not specify a charge option and may treat the payment as SHA.

Response to false OKDIARIO article

Published May 6, 2016

On May 6, 2016, Euro Pacific Bank was named falsely in a Spanish online tabloid (OKDIARIO) claiming that the Bank opened an account and received a wire transfer for Pablo Manuel Iglesias Turrión.

Euro Pacific Bank has never maintained an account for this individual nor received a wire transfer from any of the financial institutions or sources named in the article. Furthermore, the Bank does not maintain accounts for politically exposed persons (PEPs) or accept payments from Venezuela under any circumstances.

The Bank has escalated the matter to local authorities for further action.

Disputing a fraudulent card transaction

If you suspect that a fraudulent transaction has occurred on your card, it is recommended that you first block the card to prevent any further transactions. This can be done through the same channels as reporting a lost/stolen card.

Once your card has been blocked, you can call the Call Center on the back of your card. A customer service associate will guide you through the process of submitting the fraudulent transaction claim.

Please keep in mind that fraud disputes can take some time as they must be fully investigated and as such any refund owed will not be immediate. You will be required to provide supporting evidence to substantiate your fraudulent transaction claim.

March 2016 New Products & Platform Updates

Products

– Options for Volatility Traders Expand with VIX Weeklys

– Croatian Kuna Pairs to be Discontinued

Platform Enhancements

– Enhancements to Instrument Overview in GTS

– Movable Trade Tickets in GTS

– Improvements to Charts in GTS

– Listed Options Supported in GTS Pro Watchlists

– Open Orders to be Renamed to Orders in GTS Pro

– Technical Analysis Tool to be Discontinued in GTS Pro

Operations

– Market Data Changes


Products

Options for Volatility Traders Expand with VIX Weeklys

Weekly options on VIX have been added to our product offering, so clients can trade volatility on the short term instead of only monthly or longer dated options.

New VIX Weeklys can be traded from the Contract Options Chain in GTS Pro and from Trade and Order tickets in all platforms.

New weekly expirations are listed on Thursdays (excluding holidays) and expire on Wednesdays but have a Last Trading day on the business day before. CBOE may list up to six consecutive weekly expirations for VIX options.

Because of this short-term maturity and the accelerated time decay, most traders prefer to sell Weeklys rather than buy them. Covered calls and naked puts are examples of some selling strategies that attract investors to these listings. Spreads are also frequently used with the instrument, especially credit spreads as well as calendar and diagonal spreads.

Croatian Kuna Pairs to be Discontinued

The Croatian Kuna will no longer be available for trading on Global TradeStation due to illiquidity in the market. The affected pairs are EURHRK and USDHRK and the change is effective immediately.


Platform Enhancements

Enhancements to Instrument Overview in GTS

The instrument Overview module in GTS has been extended to display additional data for instruments across all asset classes. Resize the module or navigate through the blue arrows on the far ends to see more relevant instrument data.

Movable Trade Tickets in GTS

The trade ticket in GTS can now be moved around the screen, enabling users to view data underneath the ticket. Once the ticket has been dismissed, it will once again appear as a centered popup the next time it is triggered.

Improvements to Charts in GTS

New Price Channel Study

Price Channels are lines set above and below the price of an instrument. The upper channel is set at the x-period high and the lower channel is set at the x-period low. For a 10-day Price Channel, the upper channel would equal the 10-day high and the lower channel would equal the 10-day low. Price Channels can be used to identify support and resistance and break out Price Channels can also be used to identify overbought or oversold levels within a bigger downtrend or uptrend.

Annotations

The order of the Annotations has been changed from alphabetic to a more intuitive order starting with Lines, then Fibonacci, Figures, Measure tools, and Texts.

A new annotation has also been added to the Annotation Menu – Infinite trendline.

Collapse of Panels and Main Window

Panels and the main window in charts can now be collapsed. Just click – next to the X in the top right corner of a panel and it will collapse. To expand it again, click +.

Movable Configuration Settings for Studies and Annotations

Similar to trade tickets, the configuration dialogue for both studies and annotations can now be moved around the screen.

Listed Options Supported in GTS Pro Watchlists

Contract Options and Stock Options can now be added to a Watchlist in GTS Pro. This is done through drag-and-drop or right click -> Watchlist or Copy from Contract Options Chain, Trade Ticket, Order Ticket, Positions, Orders and other applicable modules.

This improvement will be rolled out with the next GTS Pro update on 8 March 2016.

Open Orders to be Renamed to Orders in GTS Pro

The Open Orders module in GTS Pro will be renamed to Orders in March 2016. The change will be applied to all languages supported in GTS Pro.

Technical Analysis Tool to be Discontinued in GTS Pro

The Technical Analysis Tool found in the News and Research toolbar in GTS Pro will be discontinued from 30 April 2016.

We are working on a new and improved solution TBA.


Operations

Market Data Changes

Real-time market data subscription for Xetra Stars instruments required

As of 1 April 2016, real-time market data for Xetra Stars instruments require a separate subscription:

Deutsche Börse Xetra Stars Private Users Professional Users
Real-time Level 1 6.00 EUR/Month 16.90 EUR/Month
Real-time Level 2 9.00 EUR/Month 26.00 EUR/Month

Real-time market data subscriptions for ICE instruments

Please be advised that real-time market data for ICE instruments require the respective subscriptions.

ICE Futures Europe Commodities Private Users Professional Users
Real-time Level 1 110 USD/Month 110 USD/Month
Real-time Level 2 110 USD/Month 110 USD/Month
ICE Futures Europe Financials Private Users Professional Users
Real-time Level 1 110 USD/Month 110 USD/Month
Real-time Level 2 110 USD/Month 110 USD/Month
ICE Futures US (NYBOT) Private Users Professional Users
Real-time Level 1 110 USD/Month 110 USD/Month
Real-time Level 2 110 USD/Month 110 USD/Month

London listed ETF instruments moving from London Stock Exchange to London Stock Exchange (ETFs)

London listed ETF instruments currently offered on the LSE_SETS – London Stock Exchange will be migrated to LSE_ETF – London Stock Exchange (ETFs). The change to LSE_ETF – London Stock Exchange (ETFs) is effective as of 1 April 2016.

Real-time market data subscriptions are not affected by this change. Data for those instruments will remain available under the London Stock Exchange subscription.

London Stock Exchange Professional Users Retail Users
Real-time Level 1 41.90 GBP/Month 4.10 GBP/Month
Real-time Level 2 165.05 GBP/Month 6.00 GBP/Month

LAST UPDATED: OCTOBER 31, 2024

October 31, 2024: Receiver's Report.

October 16, 2024: Receiver's Notice.

October 04, 2024: Migration Update.

April 16, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

March 03, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

February 02, 2024: Migration & Liquidation update.

November 21, 2023: Migration Update (Opt-in Only).

November 20, 2023: Progress Report (Opt-out Only).

September 22, 2023: Report & Communication Portal.

September 01, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

June 23, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

May 31, 2023: Migration & Liquidation update.

May 05, 2023: Migration & Liquidation update.

April 20, 2023: Liquidation update- Action required.

March 31, 2023: Migration & Liquidation update.

March 8, 2023: Migration & Liquidation update.

January 27, 2023: Correspondent bank update.

December 16, 2022: Comprehensive FAQ is published.

December 05, 2022: Migration & liquidation update.

November 01, 2022: Mutual funds & outgoing wire requests update.

October 21, 2022: Update on Opt-out deadline - Extended.

October 14, 2022: Customer Update & Townhall.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.