Euro Pacific Bank

eBanking Platform Update: January 2019

Published: January 28, 2019

New Features

New Two-Factor Authentication Mobile App

We’re happy to introduce our new Two-Factor Authentication method called Mobile OTP (mOTP), which is an iOS and Android application that generates one-time security codes for eBanking, replacing the SMS Verification. SMS Verification is enabled by default, and required when you log into eBanking for the first time.

However, please upgrade to mOTP as soon as possible, as it is more secure and convenient for you. The download and installation instructions are published here.

Enable eBanking Alerts

eBanking Alerts are email and/or SMS notifications that are delivered to you when a specific eBanking event occurs, e.g. a new secure message in your inbox, a new wire transfer received, etc. You can turn on and customize your Alerts by going to Settings > Manage Alerts. Note that some Alerts may be set by the Bank administrator as mandatory, and therefore cannot be modified or disabled.

Enhancements

Updated User Guide

Our eBanking User Guide was created to help you navigate eBanking’s basic features. We are updating it periodically, and if you’d like to see specific new content, let us know. You’ll also find it on our website under Support in the navigation menu.

Wire Transfer Details Visibility

Detailed wire transfer information is now available when viewing a transaction in your Accounts > History. Note that detailed wire transfer information is only available on transactions from October 1, 2018 to date. We appreciate your patience on this enhancement and we will continue to improve functionality.

Bug Fixes

Transfer Dropdown Field Corrected

When doing a transfer from your Global TradeStation (GTS) brokerage account to your Current Account in the Transfers > Between Own Accounts module, the brokerage account was previously displaying a balance of 0.00 by default. This has been removed to prevent confusion.

To determine how much you’d like to transfer from your brokerage account to your Current Account, please log into your live brokerage platform to find your available cash balance.

Need assistance with any of the topics above? Schedule a call with our Client Services team here.

How do I transfer my bank card balance back to my bank account?

1. Please print, complete, and sign the Balance Reversal Form that Client Services provides you.
2. Email the signed form to [email protected] for our Card Services team to process.
3. Please include the SAN/CHID number (found on the back of your card) and the best contact details that we can use to reach you, in the contents of your email.
4. Please include your eBanking username in the email subject line.
5. The Balance Reversal Form will be forwarded to the card supplier’s Operations Department, and once processed, we’ll credit the funds to your current account accordingly.

Euro Pacific Advisors’ Portfolio Commentary: Q4 2018

Published: January 10, 2019

euro pacific advisors fund manager portfolio 
commentary


Market Overview

Equity markets struggled in the final quarter of 2018.

Concerns mounted over equity valuations amid continuing uncertainty over a trade war between the US and China.

The US Federal Reserve raised interest rates for a fourth time for the year in December. However, expectations for further increases were cut slightly with two further hikes now expected in 2019 from three which were previously indicated. Even so, other central banks are gradually following the lead of the US as Quantitative Easing has reached its practical limits.

The pound was weaker against the other major currencies, including the dollar, euro and yen, due to fears over Theresa May’s Brexit deal.

Economic data indicate that growth is faltering.

The strongest data have been in the US, although there have been some signs of slowing momentum in leading indicators such as industrial production and durable goods orders. The outlook in the UK, Europe and Japan remains insipid whilst growth in China continues to moderate from a relatively high level.

Overall, 2018 was the weakest year for financial markets since 2008…

And most asset classes ended the year significantly lower. The optimism moving into 2018 fell away quickly and double digit falls would have been commonplace for multi-asset strategies generally were it not for the strong performance over the summer from US equities (especially tech) boosted by the impact of tax reforms.

Mindful of already rich valuations, our Core Portfolio Components missed out somewhat having not been heavily weighted to the US, while tactical opportunities in European equities opened in the Tactical Portfolio Components have been adversely impacted by the on-going US/China trade rhetoric. Other Tactical activity has produced positive returns, but this has been insufficient to overall outperform.

Despite significant weakness in the equity markets over the final quarter, it is important to bear in mind that global GDP growth of 3% is still expected this year.

This only marks a small fall from the 3.2% which was achieved in 2017 and is also likely to be the final outcome for 2018. Many commentators are forecasting sentiment to reverse and we will be positioned to benefit strongly from any green shoots in the UK and Europe in 2019.

Equities

The US equity market suffered a ‘fall from grace’ as investors showed concern over the valuation of technology stocks in particular. On a total return basis in sterling terms, the NASDAQ crashed by 15.2%. The broad based S&P 500 declined by 12.2%.

Other developed markets fared little better with the Nikkei 225 down 12.4%, the FTSE100 down 9.7% and the MSCI Europe Index off by 10.5%.

In a sad indictment of the quarter, the best performing sector was Emerging Markets which declined by 5.1%.

Fixed Income

Bonds benefited from a modest scaling back of expectations for interest rate hikes. Index linked gilts made a total return of 2.1%. Conventional gilts were close behind at 2.0%. The high yield sector fell by 4.1% as investors began to demonstrate some concern over lower quality issues. Corporate bonds and strategic bonds were little changed, down 0.4% and 1.2% respectively.

Gold

Gold advanced by 10% in sterling terms benefiting from uncertainty in equity markets.

Regards,

Euro Pacific Advisors Management Team

Euro Pacific Advisors’ Portfolio Commentary: US market correction

Published: January 3, 2019

euro pacific advisors fund manager portfolio 
commentary


Despite the recent sell off in the US, we continue to maintain our US exposure where we feel business will continue to be supported by deregulation, tax cuts and a pro-business tax reform.

The US has managed to shrug off a series of external shocks, political risks and enjoyed its fastest growth since 2005.

With confidence high, consumption and business investment have grown solidly despite a further correction in interest-sensitive residential investment.

Regards,

Euro Pacific Advisors Management Team

2018 Holiday Trading Schedule

During holidays, markets and exchanges around the world are closed at certain times. Global Trading’s operating hours over this period are given below. Please note that even during these hours some markets and exchanges may not be available.

FX and Metals Christmas Schedule*

DATE FX FX METALS
December 23rd 2018 (Sunday) Normal Open 18:00 GMT Normal Open 23:00 GMT
December 24th 2018 Close 21:00 GMT – Open 23:00 GMT Close 18:45 GMT
December 25th 2018 Close 07:00 GMT – Open 22:00 GMT Open 23:00 GMT
December 26th 2018 Normal Normal Close 22:00 GMT – Open 23:00 GMT
December 30th 2018 (Sunday) Normal Open 18:00 GMT Normal Open 23:00 GMT
December 31st 2018 Close 22:00 GMT Close 22:00 GMT
January 1st 2019 Open 18:00 GMT Open 23:00 GMT
January 2nd 2019 Normal Normal Close 22:00 GMT – Open 23:00 GMT

*May be subject to change, depending on liquidity providers and venues.

Stocks and Stock Options

Futures and Options

CFDs on Futures

CFD Index Tracker

US National Mourning Day – Dec 05th 2018

Dear Clients,

Please note that due to the unexpected death of the US President George H.W. Bush, the United States of America has announced the 5th of December as a national mourning day. Therefore the below instruments trading hours will be affected:

Symbol Trading hours on Dec 5th
JPN225 Early Close 14:30
US30 Early Close 14:30
SPX500 Early Close 14:30
NAS100 Early Close 14:30
GER_30 Closed 21:00 – 23:00
FRA_40 Early Close 14:30
GBR_100 Early Close 14:30

Please note that all times are server times (GMT). Please contact us at [email protected] if you have any questions.

Euro Pacific Advisors’ Portfolio Commentary: Q3 2018

euro pacific advisors fund manager portfolio commentary


Market Overview

The continued escalation of trade tensions between the US and China led to a further flight to the relative safety of the US dollar and depressed asset prices throughout the rest of the world. This was most apparent in declines of overseas currencies and investors punished those where there are large current account deficits and a reliance on overseas sources of funding. Investment returns have been mixed and the dispersion of returns in the second quarter an ongoing theme.

Europe has confirmed that it will end its Quantitative Easing program by the end of the year, although interest rates are not likely to climb until next year. UK interest rates were increased to 0.75%, the first hike of 2018, but no further move is expected until after Brexit. There are no signs that Japan is ready to end its Quantitative Easing program and it recently expanded the range of equities eligible for purchase.

Economic data have been mixed. The US has continued to outperform other regions. Whilst growth picked up in the UK and Japan, there remain some doubts about its sustainability in these countries. Leading indicators in China point towards lower GDP growth. There remains a risk of US tariffs rising to 25% on the full range of US – Chinese imports with the most pessimistic forecasts suggesting a 15% yuan devaluation and China’s current account going into deficit. Meanwhile in Europe, the economy remains relatively solid, although political issues still linger.

Equities

The US equity markets outperformed again. This came despite the US Federal Reserve raising interest rates again and the market is now becoming more confident in their outlook for higher rates over the next year.

UK markets posted negative total returns over the quarter and the FTSE 100 lost -0.7% with the more domestic based FTSE 250 down -1.8%. The US made the best overall returns in global equity markets, the S&P 500 making a total return of +8.9% when converted to sterling. Eurozone indices and broad based emerging market indices were roughly unchanged.

Fixed Income

Government bond markets struggled as investors priced in the prospects for additional rate hikes, particularly in the US. Conventional Gilts made a total return of -2.0% with Index Linked Gilts down -1.4%. The only gains to be had were in High Yield which gained +1.9% and Strategic Bonds up +0.4%. Corporate Bonds were little changed, down -0.2%.

Gold

Gold fell by -4.4% in dollar terms over the quarter. The precious metal tends to struggle in an environment of rising real interest rates, although it remains valuable as a hedge within portfolios.

Regards,

Euro Pacific Advisors Management Team

December 2018 New Products & Platform Updates

Product Updates

Extended trading hours on futures and CFD indices from December 2018

We are happy to announce that from December 2018 and onwards, we will offer extended trading times for:

  • CFD indices, including the most popular CFD indices
  • A range of futures contracts – equity indices, fixed income, volatility and MSCI futures

For more information on the extended trading hours, please contact Sales & Trading at [email protected].

Year-end ‘turn’ effect in FX swap points

The ‘turn’ effect is a phenomenon that exists in financial markets which is caused by supply and demand for funding over key dates such as year or quarter-end. This can create anomalies in the forward curves for certain currencies, and we are already beginning to see this priced into the year-end swap points that we receive from our liquidity providers.

Swap points are a key component of the FX Value Date Rollover which is used to adjust the opening price of a position[1], and therefore if you hold a FX spot position over year-end you may bear the cost of paying these inflated swap points[2], when compared to normal market conditions.

For more information on the FX Value Date Rollover, please contact Sales & Trading at [email protected].

[1] Applicable to the default rollover methodology
[2] Depending on the currency pair and your positioning (long/short)

Market data fee changes from 1st January 2019

Market data subscription fees will change from 1 January 2019 for a number of exchanges and news services.

To view the updated subscription fees, please log into your Global TradeStation (GTS) platform from January 1, 2019, view the Account tab, and click Subscriptions.

Note: Not all listed exchanges and services are supported on Global TradeStation (GTS). Please contact Sales & Trading at [email protected] for clarification.

Operational Changes

Improvements to Corporate Actions

We are pleased to announce an improvement to our corporate actions process. Stock premiums (share premium dividends and capital gain distributions) will be paid on the actual pay date rather than ex-date.

Platform News

Initial and maintenance margin in account details

For clients having instruments with both an initial and maintenance margin, the account summary will soon be enhanced with additional information to clarify your available initial and maintenance margin status.

This will include:

  • Initial margin reserved – the overall initial margin required for your open positions
  • Initial margin available – the margin available for opening new positions
  • Maintenance margin reserved – the overall maintenance margin required for your open positions
  • Maintenance margin available – the margin available for maintaining current positions

This information will be shown in the account details for the selected account(s) available from:

  • The account summary toolbar in Global TradeStation (GTS)
  • The account summary panel in Global TradeStation (GTS)

To create a buffer between your available trading collateral and the margin close-out level (which ESMA recently standardised), we apply two margin requirements:

Initial margin

Initial margin is a pre-trade margin check on trades and orders where you must have sufficient initial margin collateral available to meet the initial margin requirement.

Note that initial margin is cumulative and not just an initial check when placing a trade; you must continue to cover the initial margin for all existing trades (shown by Initial margin reserved) before you can place new trades (shown by the initial margin available).

Maintenance margin

Maintenance margin is a continuous margin check, that you have sufficient margin collateral on your accounts to maintain your open positions. Maintenance margin is used to calculate your margin utilization.

Trading Conditions

The current margin requirements for a margin instrument can always be seen in the trading platforms in the trading conditions for the instrument.

Chart improvements

A number of improvements have recently been released to the chart in the Global TradeStation (GTS) platform:

  • Share annotations across time periods
  • New chart study – Williams Acceleration/Deceleration Oscillator (WAC)
  • Chart default settings (from last month)

Share annotations across time periods

A new option in the chart configuration menu, Share Annotations across all time periods (selected by default).

When selected, annotations you apply to a chart will be shared across all time periods for the instrument. For example, if you draw a trend line on a 60-minute chart, it will also be shown on all other time periods 15 min, 4 hours, daily and so on.

Share Annotations across all time periods is on (checked) by default but can be disabled in the Chart configuration (right-click > Chart configuration).

New chart study – Williams Acceleration/Deceleration Oscillator (WAC)

The new Williams Acceleration/ Deceleration Oscillator (WAC) indicator is now available in Global TradeStation (GTS) from the indicator menu.

The WAC indicator measures the acceleration and deceleration of the current direction and will change direction before the price changes acting as a warning signal for changes in price direction.

The oscillator is a histogram that fluctuates around a zero line where there is balance. When the oscillator is above the zero line and the histogram is green, there is higher likelihood that a rising trend will continue and when red below the line higher likelihood for a downtrend to continue.

Users of this indicator watch for changes in the histogram colour and not when the histogram crosses the zero line. When the histogram changes from red to green it can indicate a buy signal and vice versa.

Chart default settings (announced last month)

The chart in Global TradeStation (GTS) now offer the ability to set the settings for new charts when launched in the platform.

Default Chart Settings allows you to set the default properties for:

  • Chart type
  • Annotations
  • Indicators
  • General settings
  • Line colors and styles

You can access Default Chart Settings through

  • the platform settings
  • chart settings
  • right-click > Chart setting in the chart

Enabling your card for web based (online/ecommerce) transactions

  Does this apply to my card?
These instructions do not apply to cards beginning in 5295. For all other cards this function must be used to enable web based transactions.

Please follow the instructions below to enable your card to perform web based (online/ecommerce) transactions.

  1. Go to the Card Portal.
  2. On the login page, enter your Card Number or SAN and Access Code.

      DON’T HAVE YOUR ACCESS CODE?

    1. If you don’t know your Access Code, click the “Forgot Access Code?” link below the login button.
    2. Enter your Card Number or SAN and the Email you registered when ordering your card.
    3. You will receive an email with your Access Code.
    4. Return to the login screen and enter your Card Number or SAN and Access Code.
  3. On login, in the middle of the page, you will see an option to enable e-commerce transactions. Check the box and you will be able to complete your transaction within the next 36 hours.
  4. Portal Function to Enable eCommerce

If you are still having difficulty enabling e-commerce transactions after following the instructions above, please contact our Client Services team at +1-888-527-4041, send a message through your online banking account, or email [email protected].

New standard margin rates as of 21 November 2018

Dear client,

On Wednesday 21 of November 2018 at 08:00 GMT we will be implementing new standard margin rates for FX and CFDs. These margin rates will remain in effect until further notice.

These margin rates will remain in effect until further notice, as we continue to monitor the geopolitical and market situation closely.

What will the margin rates be?
The following tables gives you an overview of the affected instruments on your account.

FX

FX Current minimum margin Minimum margin from 21 November
SEK 2.5% 3.0%
RUB 7% 7.5%

CFDs

Index Tracker CFDs Current minimum margin Minimum margin from 21 November
EU Stocks 50 3% 4%
Swiss 20 3% 4%
France 40 3% 4%
Netherlands 25 3% 4%
Germany 30 3% 4%

Commodity CFDs

Commodity CFDs CFDs Current minimum margin Minimum margin from 21 November
NY Cocoa 5% 8%
Cotton 4% 5%
Soybeans 4% 5%
Silver 8% 5%
Gasoline US 8% 5%
UK Gas Oil 8% 5%
Heating Oil 8% 5%

You can check the upcoming changes to margin rates and collateral requirements for your respective margin profile in the trading platform under ‘Account – Margin and Collateral’.

Margin Monitor Feature
Since Monday 22 October, the new ‘Margin Monitor’ feature is be available in GTS Web and GTS Pro, to complement the existing Margin and Collateral changes module. This provides an overview of the positions that are affected by margin changes, and shows the current and the simulated margin after all changes have been applied.

Access to the Margin Monitor
The Margin Monitor will be available through an icon on the Account Toolbar (on the Account Summary in GTS Pro). The Margin Monitor is also available in My Account.

How does this impact your trading?
If you have open positions in any of the affected markets, please ensure that you monitor your positions carefully and maintain sufficient funds in your account to meet the increased margin requirements during this period of turmoil.

We recommend you keep the following in mind, especially when trading during periods of potential market volatility:

  • Consider placing relevant resting orders in advance. Market liquidity may vary substantially, and trade/quote requests may be unavailable at times as existing resting orders and new market orders are filled as priority
  • Market orders are not guaranteed to be filled at any specific price – they will be filled “at best” according to available market price when processed
  • Stop Loss orders are converted to Market orders once triggered, so are not guaranteed to be filled at your stop order level – gaps in available liquidity can result in significant slippage on Stop orders
  • Using Stop Limit type orders (rather than Stop Market) can be very beneficial as they allow the client to specify the worst acceptable immediate fill rate after triggering, and they will rest in the order book if not able to be filled immediately
  • Buying options (i.e. puts to protect long positions and calls to protect short positions) could be a hedging vehicle suitable for market uncertainty since they offer protection at the fixed Strike price, rather than Stop orders where fills on gapped prices can occur
More information
If you have any questions, please contact [email protected].

LAST UPDATED: OCTOBER 31, 2024

October 31, 2024: Receiver's Report.

October 16, 2024: Receiver's Notice.

October 04, 2024: Migration Update.

April 16, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

March 03, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

February 02, 2024: Migration & Liquidation update.

November 21, 2023: Migration Update (Opt-in Only).

November 20, 2023: Progress Report (Opt-out Only).

September 22, 2023: Report & Communication Portal.

September 01, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

June 23, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

May 31, 2023: Migration & Liquidation update.

May 05, 2023: Migration & Liquidation update.

April 20, 2023: Liquidation update- Action required.

March 31, 2023: Migration & Liquidation update.

March 8, 2023: Migration & Liquidation update.

January 27, 2023: Correspondent bank update.

December 16, 2022: Comprehensive FAQ is published.

December 05, 2022: Migration & liquidation update.

November 01, 2022: Mutual funds & outgoing wire requests update.

October 21, 2022: Update on Opt-out deadline - Extended.

October 14, 2022: Customer Update & Townhall.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.