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eBanking Platform Update: April 2019

Published: April 24, 2019

New Features

Mass Payments Now Available

Introducing eBanking’s newest feature, Mass Payments. Mass Payments allows you to make multiple transfers using a single CSV file instead of manually entering each one, saving you time and energy. This feature is especially helpful if you conduct payroll and a large volume of wire transfers every month. Mass Payments is available in your eBanking now. Supported transfer types are International, Between Own Accounts, and other Euro Pacific Account, as well as Card Top Up.

Please see our User Guide to learn how to use it.

eBanking Support Widget

In the bottom right corner of your eBanking, you will now have access to the Support Widget, which is a tool that searches our knowledge base of common policies and procedures. Over time, as more questions are posed in the Support Widget, we will create more content to answer your frequently-asked questions.

Bug Fixes

We made a minor change to the wording on your International Transfer page to clarify that we need either an Account Number or IBAN—not both.

2019 Good Friday & Easter Trading Schedule

brokerage, gts

During Easter, markets and exchanges around the world are closed at certain times. Global Trading’s operating hours over this period are given below. Please note that even during these hours some markets and exchanges may not be available.

FX and Metals Schedule*

DATE	FX	FX METALS
Good Friday	Closed	Closed

*May be subject to change, depending on liquidity providers and venues.

Stocks and Stock Options

Futures and Options

CFDs on Futures

CFD Index Tracker

April 2019 New Products & Platform Updates

brokerage, gts, Platform Updates

Product Updates & Enhancements

New product overview in GTS and GTS Pro

In April, we will be launching a major upgrade to the Product Overview pages in GTS and these pages will be made available in GTS Pro.

The overview pages will continue to offer an in-depth overview of the instrument selected in the watchlist, positions list, order list or through the global search function in the platform.

Summary

The Summary tab will continue to offer market overview for the instrument and can include:

-market depth (for exchange traded instruments)

-a simple range chart showing price movements for a selected period

-Trade Signals (from Autochartist)

-news

More sections with more information are planned in the near future.

Combination orders for Exchange Traded Options in GTS and GTS Pro

In April, we will launch an Option Strategies trade ticket in the GTS desktop and GTS PRO platforms offering multi-leg exchange-traded option trades.

The new Option Strategies module:

-offers a choice of common option strategies

-supports custom strategies with up to 4 legs

-will be launched from the option chain

-will initially support US listed options

-supports configurable columns for Greeks and market data

New Net FX Exposures module in GTS Pro – from April

In April, we will be launching a new FX Exposures module in TraderPRO which will give a detailed breakdown of your net FX exposures by currency.

The FX Exposures module will be available from the TraderPRO Menu as a module that you can dock in your workspace.

FX Exposures shows a breakdown of net position by currency for a selected account or group of accounts.

The columns show your net FX exposures:

-by currency

-in your account currency a

-in USD

Customizable columns offer sorting by currency, exposure in account currency or exposure in USD. Exposures can be itemized by trade, P/L and cash components of the exposure.

The FX Exposure module also displays your exposure limit for each exposure currency the % utilization, and your total FX Net Open Position (NOP) exposure limits.

Advanced search – available from April

From April, an enhancement to the search will be available allowing you to refine searches by for example product, currency, country and sector and will allow you to sort results by product, popularity or alphabetically.

The down arrow on search fields will give access to the Advanced search options which allow you to filter results by:

-Product (FX, FX Options, CFD indices, CFD Stocks etc.)

-Currency (USD, EUR, GBP, etc.)

-FX category (Majors, Minors, Exotics)

-Country (for exchange listed products, Mutual Funds and Bonds)

-Sector (for stocks, futures and CFDs)

-Type (bonds, mutual funds, ETFs)

Results can further be sorted by:

-Popularity (default option)

-Product

-Alphabetically

New chart feature

2- and 3-minute chart intervals are now available on charts in the TraderGO and TraderPRO platforms.

These can be added to the Period selector in charts by clicking the Customize link in the selector.

Operational Changes

Equity Research services discontinued

As previously announced, Equity Research will be discontinued in April 2019 and the Equity Research and Stock Screeners will be removed from all platforms.

Please contact [email protected] if you have further questions about these changes.

eBanking Platform Update: April 2019

Published: April 1, 2019

Enhancements

Beneficiary Template Expanded

You’ve found transfer Beneficiary templates very helpful, so we’ve added new fields to the template when you request International and Euro Pacific (user to user) transfers. Now with new fields such Amount, Reason for Payment, Payment Details, Charging Instruction, and more, you can request these transfers quickly, easily, and with minimal additional data input.

Bank Card History Improved

If your bank card begins with 5295, we have added the merchant name and other important transaction identifying information to your Statement History.

Transaction Handling Improved

We’ve continued to improve how transactions are processed internally, with the end goal of automated processing and real-time transaction updates. In this release, we’re happy to announce more accurate transaction statuses at all times and reducing manual intervention.

Bug Fixes

Bank Card +/- Symbols Corrected

If your bank card begins with 5295, we fixed an issue where the Statement History was not showing a proper +/- sign depending on a debit or credit entry.

Special Characters

We’ve fixed an issue preventing you from submitting certain special characters in the message body. We’ve expanded the message field to allow some important currency symbols, including: !$%()_+-=:”;’?,./€£

New equity risk rating model

brokerage, gts, margin

EFFECTIVE: Sun, 10 March 2019 at 12:00 GMT

We are implementing a new equity risk rating model on the March 10th. These changes will impact single stock CFDs and short stock option position margin requirements, and where applicable, the collateral for cash shares/ETF positions.

You should be able to see all the scheduled changes and how they could impact current positions in the platform’s ‘Margin Monitor’ tool. The tool can be accessed via the ‘Info’ icon, under ‘Account Summary’.

Clients that could have been exposed to a large margin usage swing have been contacted individually.

If you have any questions, please send us an email at [email protected]

February 2019 New Products & Platform Updates

brokerage, gts, news, Platform Updates

Product Updates & Enhancements

FX trailing stop order handling

From 19 December 2018 we have implemented a small but significant change to the way that we handle FX trailing stop orders.

-Trailing stop if offered orders to sell will now follow the bid price (previously they followed the offer). They will continue to be triggered on the offer price.

-Trailing stop if bid orders to buy, will now follow the offer price (previously they followed the bid). They will continue to be triggered on the bid price.

Previously, where a trailing stop if offered order to sell followed the offer price, spread widening would result in the stop order being dragged higher by a temporary spike. When the spread returned to normal levels, the stop order would then be triggered resulting in unexpected trailing stop behaviour.

We have therefore made this small change to protect clients from unexpected order fills as result of spread widening around market volatility or market opening e.g. Sunday open.

New chart features

Extra bars

Extra Bars is a useful new feature that allows you to create space between last updated bar or candle and the y-axis, adding space for projecting annotations into the future.

You can add space from chart configuration menu available from the right-click menu (desktop) or the chat settings icon.

Annotation persistence across chart windows

Chart annotations are now remembered for each instrument and will be available whenever you open a new chart for the instrument.

If you have several instances of a chart open for the same instrument, the most recent changes to the chart annotations will be used.

Time range persistence when zooming

If you zoom or pan in the chart, the chart now persists the time range if you close and reopen the platform, detach the chart or select another instrument. If I pan the chart to show a time range of 2016 – 2017 for example, opening a new instrument in the chart will show the time range 2016 – 2017.

Click on the Reset icon to quickly reset to the time range selected.

Improved Volume Weighted Average Price (VWAP) indicator (9th February)

The calculation behind the Volume Weighted Average Price (VWAP) indicator will be improved to more accurately display the average weighted price by volume – the value of all trades in a trading session divided by trading volume.

VWAP is similar to a moving average with a lagging indicator used on intraday time periods only. Contrary to the moving average, VWAP accumulates volume throughout the trading session.

VWAP can be used to compare the current price to the VWAP value to determine the general direction for the instrument – if current price is below the VWAP line prices are falling, if above prices are rising.

X-axis time period colour separator (9th February)

To improve the readability you will be able to add colours to the x-axis to make it easier to quickly identify different trading periods.

Go add colours to the time period under Chart Configuration > Lines and Colours the check the Time period colour separator checkbox

Simple order types in GTS Web

From February, an option will be available in the Trade Ticket when placing orders, allowing you to simplify the order types, hiding complex order types and limiting the list to Market, Limit and Stop orders used by most clients.

Design updates

A number of design updates to GTS Mobile will be released in the coming months. In close contact with clients, we have been making a number of usability improvements to the mobile trader. Most notably we will increase the font sizes and certain navigation buttons and icons to improve legibility and navigation.

Font sizes will also be increased on GTS Mobile on the desktop.

A number of enhancements will soon be released in the GTS Pro platform allowing traders to more efficiently navigate the platform using the keyboard.

FX stop order simplification

From February 2019, FX stop orders will be simplified where Stop if Bid and Stop if Offered will be labelled Stop orders throughout the platform in trade confirmations and order and position lists. Similarly, Trailing stop if Bid and Trailing Stop if Offered orders will be labelled Trailing Stop orders.

These orders will continue to be placed and triggered in the same way.

Operational Changes

Mandatory event notifications and corporate actions on Bonds

To provide better service clients, we are happy to announce that from 4th February 2019:

Notifications on mandatory corporate events

Corporate Action Notifications will be provided on mandatory events for Stocks, Bonds and Mutual Funds.

Clients can access this information under Account > Other > Corporate Action Mandatory Events. Events will be shown until their Ex date/effective date + 30 days.

Equity Research services discontinued

Equity Research available through the platforms will be discontinued in April 2019.

We are working on a replacement for this service which will be available before the Equity Research is retired.

Spot metal XPDUSD to be discontinued

Due to a deterioration in the underlying liquidity available in XPDUSD, we are no longer able to support trading in Palladium/USD.

From Monday 21 January 2019 clients are no longer be able to open new positions in XPDUSD and by Friday 15 February 2019 all existing positions must be closed. After this date, we will close all open positions and cancel any open orders on your behalf.

Please note that should you wish to gain exposure to Palladium, we continue to offer trading of Palladium CFDs and Palladium (PA) Futures.

Please contact [email protected] if you have further questions about these changes.

eBanking Platform Update: January 2019

Published: January 28, 2019

New Features

New Two-Factor Authentication Mobile App

We’re happy to introduce our new Two-Factor Authentication method called Mobile OTP (mOTP), which is an iOS and Android application that generates one-time security codes for eBanking, replacing the SMS Verification. SMS Verification is enabled by default, and required when you log into eBanking for the first time.

However, please upgrade to mOTP as soon as possible, as it is more secure and convenient for you. The download and installation instructions are published here.

Enable eBanking Alerts

eBanking Alerts are email and/or SMS notifications that are delivered to you when a specific eBanking event occurs, e.g. a new secure message in your inbox, a new wire transfer received, etc. You can turn on and customize your Alerts by going to Settings > Manage Alerts. Note that some Alerts may be set by the Bank administrator as mandatory, and therefore cannot be modified or disabled.

Enhancements

Updated User Guide

Our eBanking User Guide was created to help you navigate eBanking’s basic features. We are updating it periodically, and if you’d like to see specific new content, let us know. You’ll also find it on our website under Support in the navigation menu.

Wire Transfer Details Visibility

Detailed wire transfer information is now available when viewing a transaction in your Accounts > History. Note that detailed wire transfer information is only available on transactions from October 1, 2018 to date. We appreciate your patience on this enhancement and we will continue to improve functionality.

Bug Fixes

Transfer Dropdown Field Corrected

When doing a transfer from your Global TradeStation (GTS) brokerage account to your Current Account in the Transfers > Between Own Accounts module, the brokerage account was previously displaying a balance of 0.00 by default. This has been removed to prevent confusion.

To determine how much you’d like to transfer from your brokerage account to your Current Account, please log into your live brokerage platform to find your available cash balance.

Need assistance with any of the topics above? Schedule a call with our Client Services team here.

How do I transfer my bank card balance back to my bank account?

1. Please print, complete, and sign the Balance Reversal Form that Client Services provides you.
2. Email the signed form to [email protected] for our Card Services team to process.
3. Please include the SAN/CHID number (found on the back of your card) and the best contact details that we can use to reach you, in the contents of your email.
4. Please include your eBanking username in the email subject line.
5. The Balance Reversal Form will be forwarded to the card supplier’s Operations Department, and once processed, we’ll credit the funds to your current account accordingly.

Euro Pacific Advisors’ Portfolio Commentary: Q4 2018

Published: January 10, 2019

euro pacific advisors fund manager portfolio
commentary

Market Overview

Equity markets struggled in the final quarter of 2018.

Concerns mounted over equity valuations amid continuing uncertainty over a trade war between the US and China.

The US Federal Reserve raised interest rates for a fourth time for the year in December. However, expectations for further increases were cut slightly with two further hikes now expected in 2019 from three which were previously indicated. Even so, other central banks are gradually following the lead of the US as Quantitative Easing has reached its practical limits.

The pound was weaker against the other major currencies, including the dollar, euro and yen, due to fears over Theresa May’s Brexit deal.

Economic data indicate that growth is faltering.

The strongest data have been in the US, although there have been some signs of slowing momentum in leading indicators such as industrial production and durable goods orders. The outlook in the UK, Europe and Japan remains insipid whilst growth in China continues to moderate from a relatively high level.

Overall, 2018 was the weakest year for financial markets since 2008…

And most asset classes ended the year significantly lower. The optimism moving into 2018 fell away quickly and double digit falls would have been commonplace for multi-asset strategies generally were it not for the strong performance over the summer from US equities (especially tech) boosted by the impact of tax reforms.

Mindful of already rich valuations, our Core Portfolio Components missed out somewhat having not been heavily weighted to the US, while tactical opportunities in European equities opened in the Tactical Portfolio Components have been adversely impacted by the on-going US/China trade rhetoric. Other Tactical activity has produced positive returns, but this has been insufficient to overall outperform.

Despite significant weakness in the equity markets over the final quarter, it is important to bear in mind that global GDP growth of 3% is still expected this year.

This only marks a small fall from the 3.2% which was achieved in 2017 and is also likely to be the final outcome for 2018. Many commentators are forecasting sentiment to reverse and we will be positioned to benefit strongly from any green shoots in the UK and Europe in 2019.

Equities

The US equity market suffered a ‘fall from grace’ as investors showed concern over the valuation of technology stocks in particular. On a total return basis in sterling terms, the NASDAQ crashed by 15.2%. The broad based S&P 500 declined by 12.2%.

Other developed markets fared little better with the Nikkei 225 down 12.4%, the FTSE100 down 9.7% and the MSCI Europe Index off by 10.5%.

In a sad indictment of the quarter, the best performing sector was Emerging Markets which declined by 5.1%.

Fixed Income

Bonds benefited from a modest scaling back of expectations for interest rate hikes. Index linked gilts made a total return of 2.1%. Conventional gilts were close behind at 2.0%. The high yield sector fell by 4.1% as investors began to demonstrate some concern over lower quality issues. Corporate bonds and strategic bonds were little changed, down 0.4% and 1.2% respectively.

Gold

Gold advanced by 10% in sterling terms benefiting from uncertainty in equity markets.

Regards,

Euro Pacific Advisors Management Team

Euro Pacific Advisors’ Portfolio Commentary: US market correction

Published: January 3, 2019

Despite the recent sell off in the US, we continue to maintain our US exposure where we feel business will continue to be supported by deregulation, tax cuts and a pro-business tax reform.

The US has managed to shrug off a series of external shocks, political risks and enjoyed its fastest growth since 2005.

With confidence high, consumption and business investment have grown solidly despite a further correction in interest-sensitive residential investment.

Regards,

Euro Pacific Advisors Management Team

Euro Pacific Bank

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I'm Interested

New Features

Mass Payments Now Available

eBanking Support Widget

Bug Fixes

FX and Metals Schedule*

Stocks and Stock Options

Futures and Options

CFDs on Futures

CFD Index Tracker

Product Updates & Enhancements

Operational Changes

Enhancements

Beneficiary Template Expanded

Bank Card History Improved

Transaction Handling Improved

Bug Fixes

Bank Card +/- Symbols Corrected

Special Characters

Product Updates & Enhancements

Operational Changes

New Features

New Two-Factor Authentication Mobile App

Enable eBanking Alerts

Enhancements

Updated User Guide

Wire Transfer Details Visibility

Bug Fixes

Transfer Dropdown Field Corrected

Published: January 10, 2019

Market Overview

Equity markets struggled in the final quarter of 2018.

Economic data indicate that growth is faltering.

Overall, 2018 was the weakest year for financial markets since 2008…

Despite significant weakness in the equity markets over the final quarter, it is important to bear in mind that global GDP growth of 3% is still expected this year.

Equities

Fixed Income

Gold

Published: January 3, 2019