Euro Pacific Bank

How do I cover my negative cash balance?

In order to cover the negative balance inside your Euro Pacific Trader (EPT) account, you’ll first want to decide which available cash balance you want to use.

You can transfer existing cash from your bank account, or use available cash inside your EPT account. Where do you want to transfer the funds from?

Option 1: From my bank account

Please follow the standard Transfer Between Own Accounts procedure to fund your EPT account with the intended currency.

Remember, you are able to fund cross-currency, meaning that you can transfer funds from your USD bank account to your GBP brokerage account, and the system will convert it for you upon transfer.

Please read the full instructions above for more details.

Option 2: From my existing EPT balance

You cannot convert/transfer funds between balances inside your EPT account. In order to “convert” funds inside your EPT account, you must transfer the funds to your bank account first.

Please follow these steps

1. Use the Between Own Accounts transfer in the Transfer menu to transfer the funds back to your bank account.

Note: If your cash is “collateralizing” any open positions, you may not be able to remove the cash out of your EPT account, as the system will attempt to reject your requests in order to protect your positions. However, if the system allows, withdrawal requests entered in a margin account may be honored, thus it is ultimately your responsibility to ensure that any withdrawal requests leave sufficient collateral in your account to prevent a margin call/liquidation.

2. Request another transfer from your newly-funded bank account to the brokerage account in the currency you’d like to fund.

Remember, you are able to fund cross-currency, meaning that you can transfer funds from your USD bank account to your GBP brokerage account, and the system will convert it for you upon transfer.

3. Please continue with the standard Transfer Between Own Accounts procedure.

How do I enable margin trading?

If your Euro Pacific Trader is already open, you can request to enable or disable Margin Trading by creating a case inside your eBanking Support Center.

When applying for a Euro Pacific Trader account, you can choose from two account types: Cash Account vs. Margin Account. We compare the two account types below.

Cash Account

Most clients select the standard account type called a Cash Account. Cash Accounts have several limitations:

  • Cannot borrow to buy stock, write uncovered options, sell stock short or maintaining certain option spreads.
  • Cannot transact with unsettled funds.
  • Cannot maintain short balance in any currency. The account will be required to convert funds prior to transacting in products denominated in a currency you do not hold.
  • Subject to forced liquidation if insufficient cash to satisfy fees (e.g. market data or news subscription fees).

Margin Account

Margin Trading is simply borrowing cash to buy a security.

If you request to enable Margin Trading, please note that it comes with a host of risks and costs, one of them being the platform automatically creating a margin loan when buying a security denominated in a currency that you do not have available, leading to interest charges.

For most trading clients, margin obligations are calculated by a defined formula and applied to each “marginable” financial instrument. To read more about this formula, please read our Interest & Financing page.

Do I need sub-accounts in different currencies?

No, as sub-accounts don’t exist on Euro Pacific Trader (EPT). Read below to find out how you can hold multiple currencies in your EPT account and use them to buy foreign securities.

Single Multi-Currency Account

Remember, your Euro Pacific Trader has a single, multi-currency cash account that you can fund and trade with. This means you do not need sub-accounts in different currencies.

Simply, fund your account with all of the currencies you’d like to hold, and those currencies will be deposited into your EPT cash account and held separately.

client portal cash portfolio

For example, if you would like to buy stocks on the London Stock Exchange, you can fund your EPT account with GBP. The GBP will be credited to your EPT cash balance in addition to other currencies you already own there.

How trading foreign securities works

When buying a security, please note that Euro Pacific Trader will always attempt to fund the trade using the local currency of the security. In other words, if you buy a stock on the London Stock Exchange, you can expect that your GBP cash balance will be drawn from automatically.

What happens if you don’t have a sufficient currency balance to support the trade?

If margin trading is enabled on your account

If Margin Trading is enabled on your account and you are trading a security that is denominated in a currency that you do not sufficiently own, a margin loan is created, secured by your available currency.

If you want to eliminate the margin loan, you may do so at any time by depositing new money of that currency into the account.

If margin trading is disabled on your account

Your trade will be rejected, as a margin loan collateralized by your available cash cannot be created. You would instead deposit new funds in that currency from your bank account as usual.

Update Email Address

Please follow this procedure to update the email address on your Euro Pacific Trader account profile. Note that the the instructions are different based on your account type, Individual vs. Corporate.

Step 1: Install MobileTrader

First, you will need the MobileTrader.

MobileTrader is both a trading platform and dedicated Two-Factor Authentication (2FA) application. When you open the MobileTrader, you will notice both a trading login and 2FA button.

Click here to download either one now on iOS or Android. After installing, you will be asked to enter your EPT username and password to create a PIN.

Step 2: Login to your Euro Pacific Trader

1. Access your Euro Pacific Trader Client Portal.

2. Go to Menu > Settings > User Settings > Communication > Email Address, and click the gear icon. Enter your new email address, confirm, and Continue.

email update

Note: If you are prompted to confirm if you have access to the existing email address, please select YES. If the email address on file is Euro Pacific Securities, Inc’s email, please also select YES and call our Client Services team immediately so they can provide you the code that will arrive in our inbox.

4. Enter your Username and Password.

change email
 
 

Step 3: Open your MobileTrader

After the app has been installed, enter the Challenge Code from your Client Portal screen, into your app.

handy trader change address


Your app will generate a “Response String”. Enter the Response String into the Passcode field of your Client Portal.

change email address handkey
MobileTrader’s 2FA module displayed on an Android operated smartphone.

Click Continue in your Client Portal and you will receive confirmation that you email address has been officially changed in Euro Pacific Trader.

Step 1: Install MobileTrader

First, you will need the MobileTrader.

MobileTrader is both a trading platform and dedicated Two-Factor Authentication (2FA) application. When you open the MobileTrader, you will notice both a trading login and 2FA button.

Click here to download either one now on iOS or Android. After installing, you will be asked to enter your EPT username and password to create a PIN.

Step 2: Login to your Euro Pacific Trader

1. Access your Euro Pacific Trader Client Portal. Then, go to Manage Account > Security > Change Email Address and click OK when you see the popup.

update email address

Note: If you are prompted to confirm if you have access to the existing email address, please select YES. If the email address on file is Euro Pacific Securities, Inc’s email, please also select YES and call our Client Services team immediately so they can provide you the code that will arrive in our inbox.

2. Enter your new email address, confirm, and Continue. Re-enter your Euro Pacific Trader username and password.

3. You will be presented with a Challenge Code, which will need to be entered into your HandyKey application.

update email address
 
 

Step 3: Open your MobileTrader

After the app has been installed, enter the Challenge Code from your Client Portal screen, into your app.

handy trader change address


Your app will generate a “Response String”. Enter the Response String into the Passcode field of your Client Portal.

change email address handkey
MobileTrader’s 2FA module displayed on an Android operated smartphone.

Click Continue in your Client Portal and you will receive confirmation that you email address has been officially changed in Euro Pacific Trader.

Should I place a SMART or Direct order?

SmartRouting

Euro Pacific Trader (EPT) offers a feature called SmartRouting, short for “smart order routing”.

SmartRouting software continually scans competing markets and automatically routes orders directly to the best electronic communications network (ECN) or market center, based on price and with the goal of cost savings for you the trader. It also takes into account factors such as the availability of automatic order execution.

To use SmartRouting on your order, select SMART in the Destination field of your order ticket.

Direct Routing

Each ECN and market center administers its own set of trading rules.

If you do not select SmartRouting, you may “direct route” your order. Please familiarize yourself with the various trading and order handling rules of those market venues.


1Disclaimers:

Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Euro Pacific Trader Activation Procedures

euro pacific trader
Updated: June 27, 2019

Overview

In order to complete the migration of your Global TradeStation (GTS) brokerage account to Euro Pacific Trader (EPT), your new Interactive Brokers-powered platform1, you must “activate” your EPT account as soon as possible. Please follow the instructions below and refer to the Migration Timeline for future milestones.

Activation Instructions

1. Login to your eBanking

Read our recent secure message with the subject line IMPORTANT: Activate your new Euro Pacific Trader account now.


Haven’t received the secure message?

1. We are still sending out secure messages this week to our final set of GTS clients. You may email [email protected] to ask if your account is on our migration list.
2. We may also be trying to contact you to gather missing information or documentation on your account. Please check your recent secure messages for any unread mail.

2. Log into your EPT Client Portal

After logging into your EPT Client Portal for the first time, you will be asked to complete a short, electronic compliance form. This information will be used to process US Source Income every year, a mandatory regulatory requirement.

Note: Some clients may be required to fulfill outstanding document such as a W8 or CRS Form or may be requested additional documentation like a new, scanned proof of address, in order to keep our records up to date.

3. Check your account activation status

If you have logged into your Client Portal successfully and submitted your compliance form, your EPT account will be activated shortly, unless more information or documentation is required. To check your Account Activation Status, simply log into your Client Portal again.

If your account is activated, you will arrive at your Client Portal home page successfully.

If you have any questions about where you are in the activation process after you have submitted the compliance form, please create a case inside your eBanking Support Center and we will reply confirming the status of your Euro Pacific Trader account.

4. Trading enabled

As noted in the Migration Timeline, starting July 1st, all activated Euro Pacific Trader accounts will be:

  1. Enabled for live trading and enabled for funding.
    Your new EPT account will be added to your eBanking “Transfer Between Own Accounts” function, so that you can fund it. Please note your brokerage account will be a new 10-digit account number.
  2. Credited with your GTS open equity positions completely or partially.
    This will occur gradually over the period of July 1-19th.

  Potential Trading Downtime

Please note that migrating your open equity positions from your GTS to EPT account may lead to a brief period of trading downtime on any transferred positions. As a result, after your GTS positions are removed, there may be a brief delay before they become visible in your EPT account.

Due to the complexity of the migration and the global nature of our offering, some positions may appear before others. Please be patient as we complete this process throughout the month of July.

5. Happy trading

Initially, we will offer two platforms—the entry-level Client Portal and the flagship TraderPro. Click below to learn which is the most suitable for you.

Please note that the first time you log into your EPT account, you will be required to enable Two-Factor Authentication (2FA), per our security policies. You will be asked to go to a website and download the iOS and Android-based 2FA application.

Learn more →

tradestation_new

6. View your account

To view your EPT cash balance and positions, please login directly to your Client Portal or TraderPro platforms. Due to the migration, your eBanking dashboard’s External Products section will not reflect an accurate balance at this time, but we do intend to re-launch this feature in the near future.

7. Re-enter any open orders

Unfortunately, open orders such as Stop Losses and Take-Profit (Limit) currently in your Global TradeStation (GTS) platform are tied to Saxo Bank and therefore cannot be migrated. If you have any open orders you’d like to maintain, please re-enter them in Euro Pacific Trader after your positions have been migrated there.


Concerned about your open equity positions?

Rest assured—all qualified migration clients’ open equity positions will be held by Euro Pacific Securities until the corresponding client has completed the instructions below and your open equity positions will not be forced liquidated. If you have received an eBanking secure message with your new Euro Pacific Trader login details, you qualify for the brokerage migration.

Note: Not all open equity positions can be migrated. There is a shortlist of equities that are not supported by our new custodian. Affected clients will be notified accordingly when this list is finalized.


1Disclaimers:
Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.
For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Timeline for GTS Migration

euro pacific trader

Updated: July 15, 2019

This is our expected timeline for the migration of Global TradeStation (GTS) accounts to the new Euro Pacific Trader accounts at our new custodian, Interactive Brokers1. If we foresee any changes, we will update this page and notify you accordingly.

Date Milestone Comments/Instructions
April 15, 2019 Initial Notice: Brokerage Custodian Change Announced change of brokerage custodian to all GTS clients.
May 24, 2019 Notice: Announced New Custodian Relationship Announced new custodial relationship with Interactive Brokers1.
June 4, 2019 Notice: Announced Euro Pacific Trader Introduced clients to Euro Pacific Trader (powered by Interactive Brokers1), that will be replacing GTS.
June 17, 2019 Migration Opt Out Deadline For clients who do not want to migrate their GTS account to our new custodian and instead want to transfer out their GTS account positions, today was the last day. Clients may transfer positions after their GTS migration is complete.
June 21, 2019 Notice: Activate your Euro Pacific Trader account We described how to activate your Euro Pacific Trader account and start the migration of your open equity positions. We also recommend transferring any unused GTS cash balances back to your bank account at this time using the eBanking Transfers function. Do not transfer any cash that is collateral for your margin product positions.
Note: Not all clients have received their new EPT login details yet, as we are processing the final set of clients.
June 30, 2019 All Buy Orders Disabled Saxo Bank will stop all buy orders of securities on GTS, and only sell orders will be allowed.
June 30 – July 19, 2019 Liquidation of Non-Transferable Positions All open margin product positions (options, CFDs, FX, futures, etc.) – as well as non-transferable equity positions – will be liquidated over this period.
July 1 – 31, 2019 Euro Pacific Trader Live Trading & Transfers Enabled Clients who have completed the EPT activation process by logging in for the first time and completing it in full may log into their EPT platform and start trading.
Update: Based on our custodian’s current rate of account activations, we have extended the expected completion date to July 31st.
July 1 – 31, 2019 Migration of Equity Positions From Saxo Bank to Interactive Brokers1 We will be moving stock, ETF, and bond positions from your GTS account to Interactive Brokers1. Please wait further instruction on the exact schedule that pertains to your GTS account.
Update: Based on Saxo Bank and Interactive Brokers’ outstanding logistical and administrative requirements, we have extended the expected completion date to July 31st.
July 29, 2019 Equity Positions Removed From Saxo Bank Equity positions were removed from GTS accounts and settled in our administrative Interactive Brokers1 account today. Next, we will allocate the positions to your Euro Pacific Trader account, if it has been activated. We will not be able to allocate your positions to your EPT account until it is fully activated, please contact Sales & Trading if you are unsure about your EPT activation status.
July 31, 2019 Client Access to GTS Revoked Statements and account information can still be requested manually for exceptions. Please download all necessary statements before this date.
August 5 – 9, 2019 Allocating Equity Positions to Your EPT Accounts Your stock, ETF, and bond positions from your GTS account will be allocated from our administrative account at Interactive Brokers1. Thank you for your continued patience as this is a complex and manual process. If your positions have not been allocated to your EPT account yet and you need to liquidate any shares, please contact Sales & Trading immediately.

Update: A majority of positions were successfully allocated on August 9th. Some positions have not been allocated due to settlement delays between Saxo Bank and Interactive Brokers, however these remaining positions will be allocated starting the week of August 12th.

August 15, 2019 Euro Pacific Trader Education As this is a new platform, for clients who are not familiar with the technology (powered by Interactive Brokers1), we will be sending out training materials.

For all questions pertaining to the migration, please contact Sales & Trading at [email protected] or Schedule a Call.


1Disclaimers:

Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

LAST UPDATED: OCTOBER 31, 2024

October 31, 2024: Receiver's Report.

October 16, 2024: Receiver's Notice.

October 04, 2024: Migration Update.

April 16, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

March 03, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

February 02, 2024: Migration & Liquidation update.

November 21, 2023: Migration Update (Opt-in Only).

November 20, 2023: Progress Report (Opt-out Only).

September 22, 2023: Report & Communication Portal.

September 01, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

June 23, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

May 31, 2023: Migration & Liquidation update.

May 05, 2023: Migration & Liquidation update.

April 20, 2023: Liquidation update- Action required.

March 31, 2023: Migration & Liquidation update.

March 8, 2023: Migration & Liquidation update.

January 27, 2023: Correspondent bank update.

December 16, 2022: Comprehensive FAQ is published.

December 05, 2022: Migration & liquidation update.

November 01, 2022: Mutual funds & outgoing wire requests update.

October 21, 2022: Update on Opt-out deadline - Extended.

October 14, 2022: Customer Update & Townhall.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.