Euro Pacific Bank

What is the daily cutoff time for processing an outgoing wire?

Outgoing wire transfers in EUR, GBP, AUD, CAD, CHF, HKD, JPY, NOK, NZD, PLN, SEK and SGD submitted before 10am (GMT – 4:00) will be processed the same day (assuming it is a business day). Outgoing wire transfers submitted after that time will be sent the next business day.

Outgoing wire transfers in USD submitted before 10am (GMT – 4:00) will be processed the following business day.

Please keep in mind that any payments requiring compliance review may be held and the cutoff time will not apply.

How do I provide supporting documentation for an incoming wire?

Login to our on-line banking system and follow the instructions below to upload supporting documentation for your payment.

  1. Go to Transfers
  2. Click “Enter” at Incoming Wire Transfer
  3. Complete the form with details about your payment
  4. If the wire is a third party wire greater than $10,000 you will be prompted to upload an invoice/standing letter at the bottom of the page.

Please contact your private banker before executing an incoming payment if you are uncertain as to what documents are required. This is the best way to ensure fast credit of all incoming wires to your account. Failure to provide documentation prior to receipt of a payment will result in a delay.

Do I need to create an Incoming Wire Transfer Request?

Creating an incoming wire transfer request speeds up the processing of your wire by notifying our staff that the payment is on the way, and gives you an opportunity to upload supporting documentation if the wire transfer is coming from a third party.

While creating an incoming wire transfer request is optional, it is strongly recommended for non-recurring deposits.

My bank’s online form does not match your wiring instructions. Can you help?

Log into our on-line banking system and follow the instructions below to wire in the funds:

  1. Go to Transfers
  2. Click “Enter” at Incoming Wire Transfer
  3. Complete the form and continue
  4. Print or copy/paste the instructions and give to the sending bank’s customer service representative for assistance in placing the outgoing wire. Attempting to translate our wiring instructions into the sending bank’s wire instruction format risks that the wire will be rejected, causing a delay and an additional wire fee.

LAST UPDATED: MARCH 11, 2024

August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc..

October 14, 2022: Customer Update & Townhall.

October 21, 2022: Update on Opt-out deadline - Extended.

November 01, 2022: Mutual funds & outgoing wire requests update.

December 05, 2022: Migration & liquidation update.

December 16, 2022: Comprehensive FAQ is published.

January 27, 2023: Correspondent bank update.

March 8, 2023: Migration & liquidation update.

March 31, 2023: Migration & liquidation update.

April 20, 2023: Liquidation update- Action required.

May 05, 2023: Migration & Liquidation update.

May 31, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

June 23, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

September 01, 2023: Migration & Liquidation update.

September 22, 2023: Report & Communication Portal.

September 22, 2023: Report & Communication Portal.

November 20, 2023: Progress Report (Opt-out Only).

November 21, 2023: Migration Update (Opt-in Only).

February 02, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

March 03, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.