Outgoing wire transfers in EUR, GBP, AUD, CAD, CHF, HKD, JPY, NOK, NZD, PLN, SEK and SGD submitted before 10am (GMT – 4:00) will be processed the same day (assuming it is a business day). Outgoing wire transfers submitted after that time will be sent the next business day.
Outgoing wire transfers in USD submitted before 10am (GMT – 4:00) will be processed the following business day.
Please keep in mind that any payments requiring compliance review may be held and the cutoff time will not apply.
This is not possible. All outgoing transfers must be sent in the same currency as your account. If you would like to send funds in another currency, you can request a currency conversion and then initiate the wire.
Login to our on-line banking system and follow the instructions below to upload supporting documentation for your payment.
Go to Transfers
Click “Enter” at Incoming Wire Transfer
Complete the form with details about your payment
If the wire is a third party wire greater than $10,000 you will be prompted to upload an invoice/standing letter at the bottom of the page.
Please contact your private banker before executing an incoming payment if you are uncertain as to what documents are required. This is the best way to ensure fast credit of all incoming wires to your account. Failure to provide documentation prior to receipt of a payment will result in a delay.
Creating an incoming wire transfer request speeds up the processing of your wire by notifying our staff that the payment is on the way, and gives you an opportunity to upload supporting documentation if the wire transfer is coming from a third party.
While creating an incoming wire transfer request is optional, it is strongly recommended for non-recurring deposits.
Log into our on-line banking system and follow the instructions below to wire in the funds:
Go to Transfers
Click “Enter” at Incoming Wire Transfer
Complete the form and continue
Print or copy/paste the instructions and give to the sending bank’s customer service representative for assistance in placing the outgoing wire. Attempting to translate our wiring instructions into the sending bank’s wire instruction format risks that the wire will be rejected, causing a delay and an additional wire fee.