Published: April 16, 2024

Dear Opt-in Customers,

The Receiver/Trustee, designated by the Office of the Commissioner of Financial Institutions of Puerto Rico (OCIF), has issued a comprehensive report for the fourth quarter of 2023. This report outlines the activities involved in the dissolution of Euro Pacific Bank and its assets. To view the report, please use the following link.

As always, we’ll keep you updated on the EPB homepage and, in instances, through email.

Sincerely,
Euro Pacific Bank.
[email protected]

We hope this message finds you well.

Since our last update posted on March 11, we would like to notify you that we continue to await the finalization of the liquidation plan between the Receiver, OCIF, and EPB’s correspondent bank. The Receiver continues to work on the approval of his final liquidation plan with OCIF and for the receipt of certain funds from EPB’s correspondent bank, which is necessary to commence the migration of opt-in customers to Qenta. Even though neither of these processes are under the control of Qenta, please note that we continue to be in communication with the Receiver’s office and are providing as much support as is possible for the migration and liquidation processes to begin at the soonest possible date.

For customers who have opted in, we will keep providing updates here on the EPB homepage and, in certain instances, through email as well.

If you require special assistance, please do not hesitate to contact the EPB Client Services team at any time at [email protected]. We appreciate your ongoing patience and understanding. If you are an opt-out customer, please visit the dedicated website set up by the Receiver for updates at https://epbprliquidation.com/.

Sincerely,
Euro Pacific Bank.
[email protected]

We hope this message finds you well.

Since our last update posted on February 19th, we would like to inform you that the Receiver continues to work on the approval of his final liquidation plan by OCIF and the receipt of certain funds from EPB’s correspondent bank, which is necessary for the migration of opt-in customers to Qenta to commence. Even though neither of these processes are under the control of Qenta, we continue in communication with the Receiver’s office and providing as much support as is possible for the migration and liquidation processes to begin at the soonest possible date.

For customers who have opted in, we will keep providing updates here on the EPB homepage and, in certain instances, through email as well.

If you require special assistance, please do not hesitate to contact the EPB Client Services team at any time at [email protected]. We appreciate your ongoing patience and understanding.

If you are an opt-out customer, please visit the dedicated website set up by the Receiver for updates at https://epbprliquidation.com/.

Sincerely,
Euro Pacific Bank.
[email protected]

We trust this message finds you in good health and high spirits. Euro Pacific Bank and Qenta are unwavering in our commitment to expediting the liquidation and migration processes with the utmost efficiency.

Opt-in Process

Our dedicated team continues to work alongside the Receiver, appointed by OCIF (Office of the Commissioner of Financial Institutions of Puerto Rico), to get this migration completed seamlessly. The successful migration of our opt-in clients to the Qenta platform hinges upon the Receiver’s finalization of his liquidation plan and subsequent approval with OCIF. At this time, we have unfortunately still not received confirmation from the Receiver’s office as to when this process will be completed. We continue to push for the migration date to be set at the soonest possible time and will provide notice to all opt-in clients as soon as this date can be confirmed.

Opt-out Process

The Receiver and his team have initiated communication to collect the necessary documentation via the Receiver’s portal at https://epbprliquidation.com/. If you are an opt-out customer and have inquiries regarding this process, please remember that the website provides direct access to the Receiver’s office for your convenience.

In Conclusion

We want to emphasize that our commitment to completing this process as early as possible remains unwavering. We fully comprehend the significance of this transition to you and share your eagerness to witness its completion. For forthcoming updates, we will continue to provide notifications on the EPB homepage and, where appropriate, communicate via email to ensure you receive timely information. Once again, we extend our heartfelt gratitude for your continued trust and patience. Our dedication to keeping you informed remains resolute, and we will promptly provide further updates as they become available.

Sincerely,
Euro Pacific Bank.
[email protected]

Published: November 20, 2023

Dear Opt-out Customers,

We wish to inform you that the Receiver, appointed by OCIF (Office of the Commissioner of Financial Institutions of Puerto Rico), has published a new progress report that outlines the latest status of the liquidation process.

To access the comprehensive report, click on the following link.

Sincerely,
Euro Pacific Bank.

We would like to inform you that Qenta continues working with the OCIF-appointed Receiver of EPB to facilitate the bank’s liquidation and the migration of opt-in customers to the Qenta platform. The original liquidation plan has been revised in response to evolving circumstances, but Qenta continues to cooperate in full and to swiftly facilitate all necessary information to the Receiver’s staff.

The Receiver has issued an updated progress report that can be consulted in the following link.

Please also note that the Receiver has set up of a separate communication website and customer portal for the EPB liquidation. The URL link to access this website is: https://epbprliquidation.com. This portal is meant to assist in providing accurate information on the process and to allow the exchange of documents and information related to the liquidation, and constitutes the best way to contact the Receiver’s Office.

Despite the launch of this additional portal, key updates regarding the liquidation and the migration will continue to be posted on this website as soon as they become available. We thank you very much for your continued patience throughout this process.

Sincerely,
Euro Pacific Bank.

Published: July 20, 2023

We are pleased to inform you that the Receiver, who is appointed by OCIF (Office of the Commissioner of Financial Institutions of Puerto Rico), has prepared an additional official progress report detailing the liquidation process up to this point.

To access the comprehensive report, click on the following link.

If you have any comments or questions, please feel free to reach out to our Client Services team at [email protected] and we will be very happy to provide all needed assistance.

And lastly, we sincerely thank all EPB customers for your immense patience throughout this period.

Sincerely,
Euro Pacific Bank.

Published: June 23, 2023

Dear Customers,

Following up on the most recent post from June 17, containing the statement from the OCIF-appointed Receiver, we are reaching out again with a status update on the liquidation of Euro Pacific Intl. Bank, Inc. (the “Bank”) and the migration process.

Liquidation

The Receiver in conjunction with key stakeholders is preparing for the imminent liquidation of the Bank. The Receiver will be in contact with the opt-out liquidation clients in short order with additional details on the process, and the ongoing communication plan.

Migration

Qenta is pleased with the recent news from OCIF and the Receiver, and is actively making arrangements to start the migration of clients by next month. The two gating items will be:

• Qenta awaits the updated liquidation order from the Receiver and OCIF (expected by end of June); and
• Qenta requires access to the assets that will be used to honor the opt-in client obligations that are being transferred over to the Company. Qenta has received access to some but will receive assistance from the Receiver as relevant for the remaining assets.

Further details on the final migration timeline and seamless transition process will be shared by the Qenta Client Services team closer to the migration date, once confirmed.

Statements

The core banking system will cease after June 30, 2023. So, if you have not, please download your bank statements accordingly.

For mutual fund holders, kindly note that the latest statements (as of June 2023) will be sent to you in July.

Lastly, Qenta’s team is excited to have the opportunity soon to welcome you to the family and will be sharing more about its services and offerings, including its Qenta app that puts you in control of your assets in a safe and secure manner.

As always, should you have any comments or questions, please feel free to reach out to our Client Services team at [email protected] and we will be very happy to provide all needed assistance.

We sincerely thank all EPB customers for your patience throughout this period and we look forward to a pleasant and long awaited close for everyone involved.

Sincerely,
Euro Pacific Bank.