Published: October 04, 2024

Dear Opt-in Customers,

We hope this message finds you well.

Since our last update, we have continued to follow up with the Receiver’s office in an effort to move this process forward. We are able to announce that all customer funds that were previously stuck at EPB’s former intermediary bank have been released and are now under the control of the Receiver.

This will allow us to work with the Receiver to complete the final reconciliation of funds, and it will allow the Receiver to submit his liquidation plan to OCIF for final approval. Our expectation is that once these two steps have been completed, we will be able to set an official migration date.

We cannot provide a firm timeline at the moment, however, for customers who have opted in, we will continue to post updates here on the EPB homepage and, in certain instances, through email as soon as new information becomes available.

As we approach the final stages of the Receiver’s liquidation process, we would also like to advise all opt-in customers who may have changed their email address since the time the bank went into liquidation, or who did not receive the email notification that accompanied this website post, to please contact the EPB Customer Services team at [email protected] to ensure that the email address we have on file is the correct one. This will help to ensure a smooth process for you once the migration does begin.

If you require any other special assistance, please do not hesitate to contact us at any time.

If you are an opt-out customer, please visit the dedicated website set up by the Receiver for updates at https://epbprliquidation.com/.

We would like to thank all of you very much for your ongoing patience throughout this difficult time and we will continue to work diligently to bring this process to a close as soon as possible.

Sincerely,
Euro Pacific Bank.
[email protected]