Published: September 20, 2022

As you may be aware, Euro Pacific Bank is now in liquidation pursuant to an order entered into with the Puerto Rico Office of the Commissioner of Financial Institutions (“OCIF”). As a result, the bank card provider, Intercash, has informed us that all bank cards are now in the process of being closed.

Effective immediately:

• The Card Top Up function in eBanking is disabled due to the Intercash API being turned off; card funding is no longer possible
• Cards are NOT blocked and can continue to be used/spent
• You have 90 days to spend or deplete the funds on your card

Any cardholders that still have a balance after the 90 day period can reach out to the Intercash support team at [email protected], and Intercash will guide you on how to obtain the funds once cards are to be de-activated in 90 days.

Euro Pacific Bank strongly encourages all cardholders spend their remaining balance within 90 days to avoid additional customer service procedures.