Euro Pacific Bank

The Trade Server could not be reached

If you get the error message below when you login to GTS Pro

  1. Make sure your Internet connection is working normally. Open your browser try to visit any website, possibly one you don’t have in your recent navigation history to see if it loads without any problems.
  2. Look at the GTS Pro connection settings following the instruction available at https://europacbank.com/support/Troubles-logging-into-the-GTS-Desktop-Platform/
  3. Reboot the router. Some routers have a switch off/on power button, but most often you will have to simply unplug the power cable for about 20 seconds. After that it might take a couple of minutes for the connection to be re-established. Now please try again to login.
  4. Make sure the Firewall/Antivirus have our platform included in the trusted applications.

Troubles logging into the GTS Desktop Platform

If you are getting following error message: “… Auto-Detection failed”, please make sure you are connected to the Internet and that your Firewall/Antivirus is not blocking our platform, we strongly recommend you to add the Global TradeStation application to the firewalls allowed programs list.

Otherwise, please try to change connection settings of our Trading platform:

  1. At the login screen of the platform, click on the blue link “Change connection settings”
  2. Under the Protocol option you probably have by default “Auto detect”. Please try following available options: TCP with TLS Security or HTTPS with SSL security and click OK. Now try to login and check if the problem is solved. If not go back to Point 1 and 2 to try the next Protocol option:

If changing the Protocol has not solved the issue, please go through following suggestions:

If the above does not solve your problem, please create a case by sending an email to [email protected] and give exact details of the error seen (including a screenshot if possible).

Easter Trading Hours

Please see below for trading times during the Easter holiday period.

Instrument Thursday, March 29th Good Friday, March 30th Easter Monday, April 2nd Tuesday, April 3rd
FX Normal Hours Normal Hours Normal Hours Normal Hours
FX Metals Normal Hours Closed Normal Hours Normal Hours
Cryptos Normal Hours Normal Hours Normal Hours Normal Hours
AUS200 Normal Hours Closed Closed Normal Hours
GER30 Normal Hours Closed Closed Normal Hours
ES35 Normal Hours Closed Closed Normal Hours
FRA40 Normal Hours Closed Closed Normal Hours
JPN225 Normal Hours Closed Normal Hours Normal Hours
NED25 Normal Hours Closed Closed Normal Hours
EUR50 Normal Hours Closed Closed Normal Hours
SUI20 Normal Hours Closed Closed Normal Hours
GBR100 Closed at 19:00 Closed Normal Hours Normal Hours
NAS100 Normal Hours Closed Normal Hours Normal Hours
SPX500 Normal Hours Closed Normal Hours Normal Hours
US30 Normal Hours Closed Normal Hours Normal Hours
WTIOIL Closed Closed Normal Hours Normal Hours
BRENT Closed Closed Normal Hours Normal Hours

March 2018 New Products & Platform Updates

Market Data Changes from April 1st 2018

GLOBEX (CME, CBOT, COMEX, NYMEX) subscription fee changes for professional clients

GLOBEX (CME, CBOT, COMEX, NYMEX) will be increase fees for market data access for professional clients from 1st of April 2018:

Subscription Level Status Current Price New Price
GLOBEX (CME, CBOT, COMEX, NYMEX) Level 1 Professional 340 USD 420 USD
GLOBEX (CME, CBOT, COMEX, NYMEX) Level 2 Professional 340 USD 420 USD
CME Level 1 Professional 85 USD 105 USD
CME Level 2 Professional 85 USD 105 USD
CBOT Level 1 Professional 85 USD 105 USD
CBOT Level 2 Professional 85 USD 105 USD
COMEX Level 1 Professional 85 USD 105 USD
COMEX Level 2 Professional 85 USD 105 USD
NYMEX Level 1 Professional 85 USD 105 USD
NYMEX Level 2 Professional 85 USD 105 USD

Closed Position Report

The popular Closed Positions report was recently reintroduced in the account section, giving an overview of all positions closed in the period.

The Closed Positions report is a valuable report for accounting and tax purposes, giving access to details of a closed position in both the instrument and account currency.

The Closed Positions report is available under Account > P/L Analysis > Closed Positions in the platforms.

Politically Exposed Person (PEP) Definition

It is the policy of Euro Pacific Bank to identify individuals that may be politically exposed also known as “PEP’s”. A politically exposed person is an individual who is or has been entrusted with a prominent public function in a domestic or foreign government.

An individual is considered as an immediate family member, or close associate and yourself. This also includes but is not limited to your spouse, mother or father, child, brother or sister and half-brother or half-sister, mother or father of spouse, or Financial Advisor.

If you, any immediate family member, or close associate are currently or have formerly been any of the following, whether exact or similar in title, position or function, you may be classified as a Politically Exposed Person.

A person can be regarded as a PEP if they fall into any of the following categories:

  • Legislative Body – Members of parliament (or similar legislative bodies), members of the governing bodies of political parties
  • Executive Body – Heads of state, heads of government, ministers, deputy ministers, and assistant ministers
  • Central Financial Auditors – Members of courts of auditors or of the boards of central banks
  • Judicial Body – Members of supreme courts, constitutional courts, or other high-level judiciaries
  • Armed Forces – High-ranking officers
  • Diplomatic Body – Ambassadors, chargés d’affaires International Organisations Directors, deputy directors, and members of the board (or equivalent function) of an international organisation
  • State-Owned Enterprises – Members of the administrative, management, or supervisory bodies
  • Known Close Associates of PEPs – Close business relations or joint beneficial owners of legal entities or legal arrangements, sole beneficial owners of legal entities, which are set up for benefit de facto of the PEP
  • Immediate Family Members of PEPs – Parents and children, siblings, spouses/partners, in-laws, uncles and aunts

Please be aware that this list may not be exhaustive, as individual circumstances differ, each case will be assessed independently.

Removal of the Price Feed from Warsaw Exchange after Feb 15th, 2018

EFFECTIVE: Feb 15th 2018

Please be advised that we are no longer going to be supporting Warsaw Exchange price quotes due to substantial increases in pricing associated with offering trading on this exchange.

A. The prices will not be visible

Having the prices removed will mean that none of the Warsaw Exchange traded products will not have a visible price; this applies not only in the trading views but also in the account holding views (See Euronext Exchange example below):

Trading Module:

Open positions in Account Summary:

B. The margin calculation will still work

Although the prices are completely gone from the trading platform(s) Global Trading still has the internal use of them for the margin calculation. The upper part of the Account Summary will therefore still show correct unrealized P/L and Margin Utilization, however it will not be possible to match these values with anything in the open positions view:

C. Clients will still be able to close positions

Given that internally we can still see the prices, it is the overall general recommendation that the end clients contact us via the online banking portal or the platform chat tool to close any open positions.

However, technically it is possible for the end-client to close the position on the trading platform(s):

Please contact your private banker if you have any further questions about these changes.

Euro Pacific Advisors’ Portfolio Commentary: Q4 2017

euro pacific advisors fund manager portfolio commentary


Below is a quarterly update of Euro Pacific Bank’s mutual fund and separately managed account positioning, related market commentary, and outlook.

Market Overview

As unemployment normalizes in Europe there is scope for GDP to grow at levels above other economies like the US and the UK which are far ahead in the economic cycle. From a peak of over 12% in 2013, unemployment has fallen to 8.8%; as it continues to fall and domestic demand rises, GDP is likely to rise. On a relative basis, European equities still offer good opportunities, as do equities in Japan.

Equities

Equity markets continued to surpass expectations during the fourth quarter, as they have done for much of 2017. There was support from upgrades to GDP growth forecasts in Europe, Japan and Emerging Markets, although that has been coupled with cautious monetary normalization due to weak increases in Consumer Price inflation.

The earnings recession of 2015-16 in the US is over. NASDAQ earnings growth rebounded strongly in 2017 and Japan has benefited from a somewhat weaker Yen, a rebound in international trade and better domestic growth.

There is an opportunity for investing in global infrastructure. In general terms, with little upside pressure on interest rates, inflation-linked returns are likely to remain in demand.

Fixed Income

Structural changes in demographics, debt and technology are likely to keep inflation in check in the long-term. However, central banks are showing increasing concerns about asset price stability, hence the moves in the US to reverse Quantitative Easing and the move to taper it in Europe. With the market only pricing in two 25 basis point hikes in the US next year, there is potential for volatility in the bond market.

However, it should be noted that previous hikes have caused a flattening of the yield curve. With fixed income showing increasing levels of inverse correlation to equities, it remains a suitable and important asset class in the portfolio.

The Armageddon feared by many in the bond market has yet to materialize but risks remain.

Gold

Gold continues to provide diversification benefits. However, despite rallying during the summer when tensions between the US and North Korea were heightened, it has failed to progress further.

United States

Valuations are looking increasingly stretched in the US but the more extreme cases can be avoided by screening and targeting of sectors, or factors such as value.

Europe

After years of low/declining earnings in Europe, earnings per share are now growing on a broad front and equity markets have responded strongly. Our exposure to UK equities have also been rewarded by better earnings growth in 2017, and our bias for FTSE250 rather than focus on larger companies has been justified and beneficial.

Property in the UK, at least the listed REITs market, has seen a very significant sell-off in the wake of Brexit. Discounts to NAV of around 30-35%, with strong income support, may offer an opportunity, given that the sector has been de-risking in large part.

Emerging Markets

Emerging Market equities exited a five-year bear market at the end of 2015 as investors anticipated a trough in the earnings cycle. This was broadly confirmed in 2017. The portfolio maintains targeted exposure to the Indian equity market where the growth prospects from favorable demographics and structural reforms continue to attract investors.

There are long-term opportunities in emerging markets but some caution is warranted given the increasing popularity of the asset class. Additionally, emerging markets have benefited from a weak dollar in 2017 so any reversion in 2018 may put equities under pressure.

Regards,

Euro Pacific Advisors Management Team

January 2018 New Products & Platform Updates

Time Range Selector

In mid-February 2018 we will be launching a new time range selector for the charts in GTS-Web, allowing you to select a time range as well as a period.

Click on Customise to customise your own period and time ranges – you can have up to 10 default combinations.

Click on Default to reset all combinations to the defaults.

Market Data Changes from March 1st, 2018

Dow Jones and S&P Stock Indices Subscription Fee Change

Dow Jones and S&P Stock Indices will increase their fees for market data access from 1 March 2018:

Service Level Status Current Price New Price
Dow Jones and S&P Stock Indices Delayed Private 2.50 USD 3.50 USD
Dow Jones and S&P Stock Indices Delayed Professional 2.50 USD 4.00 USD
Dow Jones and S&P Stock Indices Level 1 Private 4.00 USD 5.00 USD
Dow Jones and S&P Stock Indices Level 1 Professional 4.00 USD 6.00 USD

SIX Swiss Exchange Subscription Fee Change

SIX Swiss Exchange Level 2 subscriptions will be raised from 56 to 90 CHF for private clients from 1st March, 2018.

CME PRIIPS KIDs (Key Information Documents)

Packaged Retail and Insurance-Based Investment Products (PRIIPs) regulation in the EU, and new rules implemented by CME Group Exchanges, has prompted the provision of Key Information Documents (KIDs) below. In order to continue trading the below specified instruments on the GTS platform, it is of utmost importance for clients to be aware of the inherent risks involved, along with the associated reporting requirements when trading these instruments. Further information and updates may be found at the following links on the CME Group website for PRIIPS Options Products and PRIIPS Futures Products.


PRIIPS Options Product KIDs

Product Type  Transaction Key Information Document Date Costs Updated
English French German Italian Dutch Spanish
Commodities – Cash Settled
Lean Hog Options
Long Call link link   link link   1-Dec-17
Short Call link link   link link   1-Dec-17
Long Put link link   link link   1-Dec-17
Short Put link link   link link   1-Dec-17
Commodities – Physically Delivered
Chicago SRW Wheat Options
Corn Options
Crude Oil Options
Gold Options
Live Cattle Options
Natural Gas Options (American)
Silver Options
Soybean Meal Options
Soybean Options
Long Call link link   link link   1-Dec-17
Short Call link link   link link   1-Dec-17
Long Put link link   link link   1-Dec-17
Short Put link link   link link   1-Dec-17
Equity Indices
E-mini Nasdaq 100 Options
E-mini S&P 500 Options
Long Call link link   link link   1-Dec-17
Short Call link link   link link   1-Dec-17
Long Put link link   link link   1-Dec-17
Short Put link link   link link   1-Dec-17
FX Physically-Delivered
Premium Quoted European Style Options on Australian Dollar/US Dollar Futures
Premium Quoted European Style Options on British Pound/US Dollar Futures
Premium Quoted European Style Options on Canadian Dollar/US Dollar Futures
Premium Quoted European Style Options on Euro/US Dollar Futures
Premium Quoted European Style Options on Japanese Yen/US Dollar Futures
Long Call link link   link link   1-Dec-17
Short Call link link   link link   1-Dec-17
Long Put link link   link link   1-Dec-17
Short Put link link   link link   1-Dec-17
STIRs
Eurodollar Options
Long Call link link   link link   1-Dec-17
Short Call link link   link link   1-Dec-17
Long Put link link   link link   1-Dec-17
Short Put link link   link link   1-Dec-17
Treasury Bonds and Notes
10-Year T-Note Options
U.S. Treasury Bond Options
Long Call link link   link link   1-Dec-17
Short Call link link   link link   1-Dec-17
Long Put link link   link link   1-Dec-17
Short Put link link   link link   1-Dec-17

PRIIPS Futures Product KIDs

Product Type  Key Information Document Product Exchange Commodity Code CME Globex Code Underlying Index Costs Date Costs Updated
Total Costs Reduction in Yield Entry Costs Exit Costs
Agricultural – Cash Settled English
French
German
Italian
Dutch
Lean Hog Futures CME LN HE   $4.06 0.0144% 0.0072% 0.0072% 1-Dec-17
Agricultural – Physically Delivered English
French
German
Italian
Dutch
Chicago SRW Wheat Futures CBOT W ZW   $3.90 0.0178% 0.0089% 0.0089% 1-Dec-17
Corn Futures  CBOT C ZC   $3.90 0.0217% 0.0109% 0.0109% 1-Dec-17
Live Cattle Futures  CME 48 LE   $4.06 0.0083% 0.0042% 0.0042% 1-Dec-17
Soybean Futures CBOT S ZS   $3.90 0.0078% 0.0039% 0.0039% 1-Dec-17
Soybean Oil Futures CBOT 07 ZL   $3.90 0.0193% 0.0096% 0.0096% 1-Dec-17
Soybean Meal Futures CBOT 06 ZM   $3.90 0.0117% 0.0058% 0.0058% 1-Dec-17
Bitcoin  English
French
German
Italian
Dutch
Bitcoin Futures          $10.00 0.0105% 0.0052% 0.0052% 18-Dec-17
Energy – Cash Settled English
French
German
Italian
Dutch
E-Mini Crude Oil Futures NYMEX QM QM   $2.40 0.0082% 0.0041% 0.0041% 1-Dec-17
Energy – Physically Delivered  English
French
German
Italian
Dutch
Crude Oil Futures NYMEX CL CL   $3.00 0.0051% 0.0026% 0.0026% 1-Dec-17
RBOB Gasoline Futures NYMEX RB RB   $3.00 0.0041% 0.0021% 0.0021% 1-Dec-17
Henry Hub Natural Gas Futures NYMEX NG NG   $3.00 0.0098% 0.0049% 0.0049% 1-Dec-17
NY Harbor ULSD Futures NYMEX HO HO   $3.00 0.0037% 0.0018% 0.0018% 1-Dec-17
Equity  English
French
German
Italian
Dutch
E-Mini Dow ($5) Futures CBOT YM YM link $2.32 0.0019% 0.0010% 0.0010% 1-Dec-17
E-Mini Nasdaq 100 Futures CME NQ NQ link $2.36 0.0019% 0.0009% 0.0009% 1-Dec-17
E-Mini S&P 500 Futures CME ES ES link $2.36 0.0018% 0.0009% 0.0009% 1-Dec-17
Nikkei/Yen Futures CME N1 NIY link $4.30 0.0042% 0.0021% 0.0021% 1-Dec-17
FX – Physically Delivered  English
French
German
Italian
Dutch
Australian Dollar Futures CME AD 6A   $3.20 0.0042% 0.0021% 0.0021% 1-Dec-17
British Pound Futures CME BP 6B   $3.20 0.0038% 0.0019% 0.0019% 1-Dec-17
Canadian Dollar Futures CME C1 6C   $3.20 0.0041% 0.0020% 0.0020% 1-Dec-17
Euro FX Futures CME EC 6E   $3.20 0.0022% 0.0011% 0.0011% 1-Dec-17
Japanese Yen Futures CME J1 6J   $3.20 0.0029% 0.0014% 0.0014% 1-Dec-17
Metals – Cash Settled prodcuts  English
French
German
Italian
Dutch
Iron Ore 62% Fe, CFR China (TSI) Futures NYMEX TIO TIO           1-Dec-17
Metals – Physically-Delivered products  English
French
German
Italian
Dutch
Gold Futures COMEX GC GC   $3.00 0.0023% 0.0012% 0.0012% 1-Dec-17
Copper Futures COMEX HG HG   $3.00 0.0039% 0.0019% 0.0019% 1-Dec-17
Platinum Futures NYMEX PL PL   $3.00 0.0064% 0.0032% 0.0032% 1-Dec-17
Silver Futures COMEX SI SI   $3.00 0.0037% 0.0018% 0.0018% 1-Dec-17
STIRs English
French
German
Italian
Dutch
Eurodollar Futures  CME ED GE   $2.50 0.0010% 0.0005% 0.0005% 1-Dec-17
Treasury Bonds and Notes  English
French
German
Italian
Dutch
10-Year T-Note Futures CBOT 21 ZN   $1.50 0.0012% 0.0006% 0.0006% 1-Dec-17
U.S. Treasury Bond Futures CBOT 17 ZB   $1.60 0.0010% 0.0005% 0.0005% 1-Dec-17

 

Removal of the Price Feed from Euronext Exchange after December 31st, 2017

EFFECTIVE: Jan 2nd 2018

Please be advised that we are no longer going to be supporting Euronext Exchange price quotes for derivatives (CFDs, Options and Futures) and some Equities (Stocks and ETFs, except the ones traded on the BATS Exchange) due to substantial increases in pricing associated with offering trading on this exchange.

A. The prices will not be visible

Having the prices removed will mean that none of the Euronext Exchange traded products will not have a visible price; this applies not only in the trading views but also in the account holding views:

Trading Module:

Open positions in Account Summary:

B. The margin calculation will still work

Although the prices are completely gone from the trading platform(s) Global Trading still has the internal use of them for the margin calculation. The upper part of the Account Summary will therefore still show correct unrealized P/L and Margin Utilization, however it will not be possible to match these values with anything in the open positions view:

C. Clients will still be able to close positions

Given that internally we can still see the prices, it is the overall general recommendation that the end clients contact us via the online banking portal or the platform chat tool to close any open positions.

However, technically it is possible for the end-client to close the position on the trading platform(s):

Please contact your private banker if you have any further questions about these changes.

LAST UPDATED: OCTOBER 31, 2024

October 31, 2024: Receiver's Report.

October 16, 2024: Receiver's Notice.

October 04, 2024: Migration Update.

April 16, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

March 03, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

February 02, 2024: Migration & Liquidation update.

November 21, 2023: Migration Update (Opt-in Only).

November 20, 2023: Progress Report (Opt-out Only).

September 22, 2023: Report & Communication Portal.

September 01, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

June 23, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

May 31, 2023: Migration & Liquidation update.

May 05, 2023: Migration & Liquidation update.

April 20, 2023: Liquidation update- Action required.

March 31, 2023: Migration & Liquidation update.

March 8, 2023: Migration & Liquidation update.

January 27, 2023: Correspondent bank update.

December 16, 2022: Comprehensive FAQ is published.

December 05, 2022: Migration & liquidation update.

November 01, 2022: Mutual funds & outgoing wire requests update.

October 21, 2022: Update on Opt-out deadline - Extended.

October 14, 2022: Customer Update & Townhall.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.