Euro Pacific Bank

GTS Firewall and Proxy Communications

GTS communicates with a set of remote servers in order to function properly.

Please find below the list of addresses and ports which may need to be added to your firewall/proxy setup to allow for outgoing communications on ports 1001, 443 and 80.

46.19.248.152:443 Authentication Server (SIM) (sim.logonvalidation.net)
46.19.248.153:443 Authentication Server (LIVE) (live.logonvalidation.net)
mitssimul.iitech.dk:1001/443 Trade Server (SIM)
mitslive.iitech.dk:1001/443 Trade Server (LIVE)
mitsweb.iitech.dk:443 Updates/Web reports

As a minimum requirement, in order to fully utilize the trading application, port 443 and port 80 need to be open for HTTPS and HTTP traffic respectively, to the servers listed above.

We also recommend that you clear the cache of your proxy to ensure that it is using the latest details.

Most users will not need to make any changes to their Network Environment for GTS to run optimally – typically, users behind a corporate firewall could be required to make changes in their network environment.

GTS – Error: “Failed to load the login page”

The Failed to load the login page error message indicates that you are unable to reach the login page of GTS.

Try the following troubleshooting steps:

  1. Make sure you don’t have a firewall or other security software on your PC or network which blocks access to the GTS login pages:
  2. Live: live.logonvalidation.net

    Simulation: sim.logonvalidation.net

  3. If you are using a proxy server, make sure it is properly set up – refer to this article and list of addresses which need to be added to your proxy setup to allow for both incoming and outgoing communications.
  4. Make sure you have Internet Explorer 8 or later installed – an error message will say “Internet Explorer is older than the minimum required version (IE8). Please upgrade to the latest available version.”
  5. Try Windows network troubleshooting.
  6. Right-click on the network icon in the Windows task bar, and choose “Troubleshoot problems” and follow the steps.

May 2018 New Products & Platform Updates

Real-time netting available from May

We are pleased to announce the release of real-time netting of positions in the positions list from May.

Real-time netting simplifies position management by dedicating your Positions list to open positions, moving closed and partially closed positions to a new Closed positions module until they are processed at the end of the day.

Real-time netting uses first in, first out (FIFO) netting where trades are closed in the order they were opened.

With real-time netting, you manage your net positions instead of individual trades. Individual trades can be seen in the new trades dialog.

Open and closed margin P/L

With real-time netting enabled, margin P/L is split into its open and closed components.

Take profit and stop loss

Take profit and stop loss orders cannot be attached to individual trades. Independent take profit and stop loss orders can be placed instead and managed separately — if you close a position, you must also manually cancel any orders relating to the position.

Enable real-time netting

Enable real-time netting on your account in the settings in all platforms. The feature can be enabled/disabled at any time.

Works with all instruments

Real-time netting is supported by all instruments – margin and cash-traded.

Works in all platforms

Real-time netting works in all platforms – GTS and GTS Pro.

Update to GTS Mobile Platform

During the month of May, a number of updates will be coming to the GTS mobile platform. The updates will include:

  • Redesigned watchlist, orders and position pages

    These pages have been redesigned in order to provide a simpler, cleaner layout, highlighting key data while providing quick access to more detailed information through the use of card navigation

  • Card navigation

    The introduction of cards that display contextually relevant data and actions, will make navigation even easier for the user

  • Updated trade and order tickets

    This design upgrade introduces a new, condensed ticket layout with more touch friendly navigation elements. This ticket upgrade will also be introduced on GTS for desktop and tablet in the near future

Discontinuation of stocks and options

Due to the heightened risk associated with options on rated 5 stocks and ETP (ETF, ETC and ETN) options that may themselves be leveraged, we have decided to discontinue support for selling rated 5 options on stocks and ETPs. The change will take effect on Tuesday, 15 May 2018. Clients with existing short positions will not be affected but will be unable to open new short positions.

GTS Help Topics

Troubleshooting

The Trade Server could not be reached
Troubles logging into the GTS Desktop Platform
GTS – Error: “Failed to load the login page”
GTS Web Troubleshooting for MAC
Generate a Problem Report from GTS Pro
What are the system requirements for GTS Web?
Blank page under Account tab in GTS on Google Chrome
Problems accessing Account Summary, Charts and other GTS modules
How do I unsubscribe from an exchange?
What is margin utilization and how is it calculated?
When will positions net out?
How is interest charged on my GTS account?
How can I be warned if I am about to trade in a subaccount in a different currency than the instrument I am trading?
Pre-Market and Post-Market trading
How can I generate an account statement?
How can I track historic changes in my account balance?
Where can I find my financial reports?
How do I read the Financial Statement?

Monthly Updates: New Products & Platform Enhancements

April 2019 New Products & Platform Updates
February 2019 New Products & Platform Updates
November 2018 New Products & Platform Updates
October 2018 New Products & Platform Updates
September 2018 New Products & Platform Updates
July 2018 New Products & Platform Updates
June 2018 New Products & Platform Updates
May 2018 New Products & Platform Updates
March 2018 New Products & Platform Updates
January 2018 New Products & Platform Updates

Exchange Price Feed Removals/Additions

Removal of the Price Feed from Warsaw Exchange after Feb 15th, 2018
Removal of the Price Feed from Euronext Exchange after December 31st, 2017
Removal of Dow Jones and S&P stock indices subscription after June 30th 2018

March 2018 New Products & Platform Updates

Time Range Selector

In mid-February 2018 we will be launching a new time range selector for the charts in GTS-Web, allowing you to select a time range as well as a period.

Click on Customise to customise your own period and time ranges – you can have up to 10 default combinations.

Click on Default to reset all combinations to the defaults.

Market Data Changes from March 1st, 2018

Dow Jones and S&P Stock Indices Subscription Fee Change

Dow Jones and S&P Stock Indices will increase their fees for market data access from 1 March 2018:

Service Level Status Current Price New Price
Dow Jones and S&P Stock Indices Delayed Private 2.50 USD 3.50 USD
Dow Jones and S&P Stock Indices Delayed Professional 2.50 USD 4.00 USD
Dow Jones and S&P Stock Indices Level 1 Private 4.00 USD 5.00 USD
Dow Jones and S&P Stock Indices Level 1 Professional 4.00 USD 6.00 USD

SIX Swiss Exchange Subscription Fee Change

SIX Swiss Exchange Level 2 subscriptions will be raised from 56 to 90 CHF for private clients from 1st March, 2018.

Euro Pacific Advisors’ Portfolio Commentary: Q1 2018

euro pacific advisors fund manager portfolio commentary


Market Overview

Positive momentum in equity markets continued into the new year but gave way to volatility in February as investors showed increasing concern about inflation. The pound strengthened modestly against the dollar and euro which depressed sterling-denominated returns.

Central banks remain on a tightening path on the grounds of controlling inflation and maintaining financial stability. The US Federal Reserve raised interest rates once and at least two more hikes are expected this year. The Bank of England is likely to follow to a lesser extent and even the European and Japanese central banks have guided to a more restrictive monetary policy, signaling a slowdown in Quantitative easing, if not outright rate increases at this stage.

Equities

Weakness was widespread across global equity markets.

In the US, the broad S&P 500 index declined by 4.4% in sterling terms while the tech-heavy NASDAQ index fell around 7% from its peak in early March.

Emerging Markets fared better with the MSCI index declining by 2.2% but our Core exposure weighted to India (a potential loser from trade tariffs) and infrastructure (susceptible to higher rates) failed to capture the more resilient sectors.

Fixed Income

Fixed interest markets were generally weaker but strong demand from pension funds generated some recovery towards the end of the quarter.

United States

Following the imposition of tariffs by the US on certain trading partners, fears arose about the potential for escalation into a broader trade war.

In the US, the technology sector, which up to now had been leading the market higher, was pressured following concerns over Facebook’s privacy issues. As a result, the high level of Valuations across the sector has been questioned.

Europe

There were several other developments for investors to digest. The Italian election demonstrated that populism in Europe remains strong as the mainstream Democratic party suffered a resounding defeat.

The FTSE 100 made a total return of -7.2% over the quarter. Our Core UK exposure is dominated by exposure to mid-caps and the property sector which held up better, supported by bid activity as companies responded to the value opportunities emerging.

Conclusion

The recent volatility highlights the importance of maintaining a well-diversified spread of assets. Some sectors that were previously trading at a premium to net-asset-value or fair-value, such as infrastructure and asset-backed income, have now seen those premiums eroded and this is likely to throw up attractive opportunities to deploy the cash recently realized over the coming weeks.

Regards,

Euro Pacific Advisors Management Team

Changes to holding fee on long contract options

From 1 May 2018, holding fees on long contract option positions (all maturities) will not be applied for the first 30 days – holding fees will only apply after 30 days where the daily charges and calculations remain unchanged.

Long options daily holding fees per million (nominal value)

Categories Interest Rates Foreign-exchange Rates and Gold Equities Precious Metals, except Gold Commodities, except Precious Metals
<30 days maturity 0 0 0 0 0
>30 days maturity 0.10 0.70 1.10 1.00 1.60

Holding fee/day = Nominal value/1,000,000 * underlying category fee

The Trade Server could not be reached

If you get the error message below when you login to GTS Pro

  1. Make sure your Internet connection is working normally. Open your browser try to visit any website, possibly one you don’t have in your recent navigation history to see if it loads without any problems.
  2. Look at the GTS Pro connection settings following the instruction available at https://europacbank.com/support/Troubles-logging-into-the-GTS-Desktop-Platform/
  3. Reboot the router. Some routers have a switch off/on power button, but most often you will have to simply unplug the power cable for about 20 seconds. After that it might take a couple of minutes for the connection to be re-established. Now please try again to login.
  4. Make sure the Firewall/Antivirus have our platform included in the trusted applications.

Troubles logging into the GTS Desktop Platform

If you are getting following error message: “… Auto-Detection failed”, please make sure you are connected to the Internet and that your Firewall/Antivirus is not blocking our platform, we strongly recommend you to add the Global TradeStation application to the firewalls allowed programs list.

Otherwise, please try to change connection settings of our Trading platform:

  1. At the login screen of the platform, click on the blue link “Change connection settings”
  2. Under the Protocol option you probably have by default “Auto detect”. Please try following available options: TCP with TLS Security or HTTPS with SSL security and click OK. Now try to login and check if the problem is solved. If not go back to Point 1 and 2 to try the next Protocol option:

If changing the Protocol has not solved the issue, please go through following suggestions:

If the above does not solve your problem, please create a case by sending an email to [email protected] and give exact details of the error seen (including a screenshot if possible).

LAST UPDATED: AUGUST 20, 2025

August 20, 2025: Update on Your Silver Held at Euro Pacific Bank

August 18, 2025: Euro Pacific Bank WARNING from Peter Schiff

August 14, 2025: Euro Pacific Bank Update from Peter Schiff - ACTION REQUIRED!

August 6, 2025: Euro Pacific Bank Update from Peter Schiff

August 5, 2025: Euro Pacific Bank Update from Peter Schiff

August 2, 2025: Euro Pacific Bank Update from Peter Schiff

July 30, 2025: Euro Pacific Bank Update from Peter Schiff

July 12, 2025: Qenta Status Update.

October 31, 2024: Receiver's Report.

October 16, 2024: Receiver's Notice.

October 04, 2024: Migration Update.

April 16, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

March 03, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

February 02, 2024: Migration & Liquidation update.

November 21, 2023: Migration Update (Opt-in Only).

November 20, 2023: Progress Report (Opt-out Only).

September 22, 2023: Report & Communication Portal.

September 01, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

June 23, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

May 31, 2023: Migration & Liquidation update.

May 05, 2023: Migration & Liquidation update.

April 20, 2023: Liquidation update- Action required.

March 31, 2023: Migration & Liquidation update.

March 8, 2023: Migration & Liquidation update.

January 27, 2023: Correspondent bank update.

December 16, 2022: Comprehensive FAQ is published.

December 05, 2022: Migration & liquidation update.

November 01, 2022: Mutual funds & outgoing wire requests update.

October 21, 2022: Update on Opt-out deadline - Extended.

October 14, 2022: Customer Update & Townhall.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.