Euro Pacific Bank

Our Response to COVID-19

Published: March 13, 2020

Dear Client,

Just like you, we are closely monitoring new developments regarding COVID-19 (coronavirus).

Euro Pacific Bank is fully functional and taking all necessary precautions to continue our business operations.

This includes redundancy of operations across our international offices, alternate work sites, and additional secure devices for key personnel, all in accordance with our local government’s recommendations.

Your well-being and the safety of our colleagues are our first priority.

We’ve also taken numerous precautions to keep our offices and our customers safe, including expanded work-from-home capability and division of labor.

Experiencing delays?

As a result of these changes, processing and response speeds may temporarily be slower than normal. We are confident that we will return to full efficiency soon.

As an online, international bank that values safety and adaptability, we look forward to continuing working with you through the current situation and beyond.

As always, if you have any questions, please don’t hesitate to create a case or call our Client Services team at +1-888-527-4041.

Thanks for your attention and being a valued customer.

Sincerely,

Euro Pacific Bank Management Team

How do I monitor my margin requirements?

Monitor your margin requirements in real-time. The margin monitor tool helps you view the margin impact of orders and positions, as well as set up margin alerts to track your margin usage. The location of the margin monitor tool depends on which platform you are accessing it from.

Your Portfolio Details screen displays key account information and allows you to monitor the market value of your account, margin requirements, cash balances and current position information.

In your Client Portal, go your menu and click on Portfolio > Details.

client portal margin

Your Account window displays key account information and allows you to monitor the market value of your account, margin requirements, cash balances and current position information. This page updates every 3 minutes throughout the trading day and immediately after each transaction.

traderpro
 

To monitor the margin impact of a new order:

  • In TraderPro’s Mosaic layout, use the Advanced button in the Order Entry window then select Check Margin.
  • In TraderPro’s Classic layout, right click on the order row and select Check Margin from the drop-down menu. Also available in WebTrader.

1Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

Euro Pacific Advisors’ Portfolio Commentary: Response to Coronavirus

Published: March 2, 2020

euro pacific advisors fund manager portfolio 
commentary
 

Relevant Strategies

  • Moderate
  • Balanced (and International Balanced)
  • Growth
  • Aggressive Growth (and International Growth)
  • Gold & Precious Metals
  • Natural Resources
  • Peter Schiff

Our Commentary

Markets have taken a sharp turn downwards in recent weeks on concerns that the Coronavirus, or Covid-19 as it is now known, will slow economic growth and reduce corporate profits.

Initially, its impact on markets largely depended on their proximity and economic exposure to China, with investors working on the basis that it would progress in a similar way to the 2003 outbreak of SARS, eventually petering out with limited impact on the global economy.

However, its recent appearance in Italy and other countries has sparked wider recognition that the virus has spread and led to investors adopting a ‘Risk off’ stance.

coronavirus italy
Empty streets of Venice after coronavirus Italy lockdown.

A ‘Risk off’ stance is where more cautious investors reduce their exposure to equity markets and potential buyers step back on the expectation of lower prices.

While the human impact of the virus itself is of great concern, the key focus for investors has been the ‘lockdown’ response of governments. The immediate effect of this policy is not only to reduce economic activity in the areas affected, but to slow or stop the distribution of components needed in processes elsewhere in the world and to reduce tourism and travel related activity, reducing activity globally.

While the eventual impact of both Covid-19 and the lockdown policy is unknown, what is clear is that corporate profits in the first half of the year and possibly beyond will be lower than previously expected, justifying a correction in equity markets that were only recently hitting new highs. In other words, the recent correction is the ‘pricing in’ of upcoming drops corporate profits.

Should the virus continue to spread, the effectiveness of and need for the lockdown policy will increasingly come under scrutiny.

On any suspicion of positive change in the lockdown policy, investors will rapidly shift to a ‘Risk on’ stance, with potentially significant gains in those parts of the market most hit by the policy.

In other words, whilst the authorities are focused on reducing the spread of the disease there could be a significant economic impact. If there comes a point where specific containment measures are seen to have achieved as much as they can and governments effectively start sending people back to work, there may well be an overall positive impact as the brakes are released.

Portfolio Actions

Having added exposure to emerging markets on valuation grounds, our portfolios underperformed when the virus first surfaced in January due to the exposure to China.

Since then, with the spread of the virus slowing in China and the rush to invest into biotech, medical services, pharmaceutical and educational stocks in China, indices there have held up relatively well.

Most analysts still feel it is too early to assume a long term economic impact and that globally the downturn in earnings and economic activity will be short-lived with potentially a partial catch up in H2.

With major equity markets around 15% off the peak, we are not advocating widespread selling at this stage and would be cautiously seeking to purchase where reduction in asset value appears unjustified.

Today, we are closing our exposure to CSOP SOURCE FTSE CHINA A50 (CHNP, IE00BGSHB123). Although it is our core exposure to China, during February and the Coronavirus outbreak the holding has held up well and outperformed the MSCI World by approximately 15%.

In addition, we are closely monitoring the markets and intend to re-balance the portfolios with some of these actions this month:

Potential Reductions

  • Vanguard S&P 500 UCITS ETF
  • Vanguard FTSE Developed Europe UCITS ETF
  • iShares MSCI Japan Index Fund
  • iShares FTSE EPRA/NAREIT US Property Yield Fund
  • L&G Gold Mining UCITS ETF

Potential Closures

  • Xtrackers FTSE China 50 UCITS ETF
  • iShares S&P Em. Markets Infrastructure
  • iShares MSCI India ETF
  • iShares Edge MSCI World Value Fact UCITS
  • iShares MSCI World ETF

Potential Additions

  • UBS MSCI World SRI
  • UBS MSCI Emerging Markets SRI
  • iShares MSCI EM ESG Enhanced
  • L&G Gold Mining

We will provide you more commentary from our fund managers as we receive them.

Regards,

Euro Pacific Advisors Management Team

WARNING AGAINST The Unistell Company

Published 18-FEB-2020

It has been drawn to our attention that The Unistell Company, a firm purported to be registered in St. Vincent and the Grenadines are implying on their website that they have a financial relationship or “cooperation” with Euro Pacific Bank and Euro Pacific Funds SCC Ltd.

Euro Pacific Bank has no connection, cooperation, or dealings with The Unistell Company nor their employees/operators and we advise our clients that neither this firm or its principals are connected in any way to Euro Pacific Bank or are endorsed by us. They are not registered with us as agents of our bank.

Any party having any dealings with The Unistell Company or with their principals in connection with any Euro Pacific Bank product or service does so entirely at their own risk and Euro Pacific Bank is not responsible for any consequences arising from such dealings.

How do I change my password?

Please follow this procedure to change your existing Euro Pacific Trader password.

Step 1: Login to your Client Portal

Login to your Client Portal and go to your Settings > User Settings page in your Menu.

client portal change password
 

Step 2: Do you see your email address in the Communication section?

Yes, I see my email address

If you see your own email address, please proceed to Step 3.

No, I see [email protected]

Before you proceed to the next step, please schedule a call with our Client Services team, as we will need to be on the phone with you to provide you a Security Token.

client portal change password email
 

Step 3: Create your new password

Click the cog icon to the right of Password to go to the main password page, where you will be required to enter your existing password and new password of your choice.

Step 4: Enter Security Token

To accept your new password request, your Client Portal will send a Security Token to the email address listed in Step 2. Hence why if the Security Token is sent to [email protected], you’ll need our Client Services team to provide you the token verbally.

client portal password security token

Old vs. New Client Portal

The Euro Pacific Trader brokerage account and its technology provider Interactive Brokers1 offers four trading platforms , the primary platform being the Client Portal. Below are screenshots of the new version of the Client Portal:

client portal login
 
client portal dashboard
 
client portal charts
 

Important Note to Corporate Clients

Currently, the new version of the Client Portal is available only individual Euro Pacific Trader clients, while corporate Euro Pacific Trader clients have access to only the older version.

The reason is that Interactive Brokers upgraded individual users first, and is currently working on rolling out the new Client Portal to corporate users. We expect them to finish later in 2020.

Technical Limitations

The corporate (old) version of the Client Portal has several technical limitations:

  • No Charts – Because the corporate Client Portal runs on Interactive Brokers’ older WebTrader technology, its trading module does not display charts and graphs at this time.
  • No Portfolio News – Please utilize third party sources for market news and updates.
  • No Corporate Events Calendar – Corporate events such as Dividends and Splits will be processed automatically, as usual, however calendar events are not available.
  • No Watchlists – A Watchlist a a list of instruments that you are interested in tracking, along with their current prices. For now, please manage your watchlists indepedently.
client portal quicktrade
 

Solution

Interactive Brokers has informed us that they will be upgrading corporate Euro Pacific Trader clients to the new Client Portal later in 2020.

While we wait, we propose that you trade on the TraderPro and/or the MobileTrader, two robust platforms available to all corporate clients.


1Euro Pacific Trader is offered by Euro Pacific Securities Inc. (“Euro Pacific Securities”), as an Introducing Broker to Interactive Brokers LLC. Interactive Brokers LLC is the custodian, technology provider, and clearing broker to all transactions executed through Euro Pacific Trader and thus the rates, conditions, and examples shown on this site may be subject to change and differ from what is displayed on Euro Pacific Trader. The rates, conditions, and examples on this site are provided on a best-efforts basis and should not be taken as final.

Euro Pacific Securities will not be held responsible for pricing and conditional discrepancies that may arise in the normal course of offering Euro Pacific Trader. Customers should always review and rely on the conditions that are shown directly on Euro Pacific Trader, and it is the responsibility of all customers to carefully review the conditions of every action before approving execution on Euro Pacific Trader.

Interactive Brokers LLC is a registered Broker-Dealer, Futures Commission Merchant and Forex Dealer Member, regulated by the U.S. Securities and Exchange Commission (SEC), the Commodity Futures Trading Commission (CFTC) and the National Futures Association (NFA), and is a member of the Financial Industry Regulatory Authority (FINRA) and several other self-regulatory organizations. Interactive Brokers LLC does not endorse or recommend any introducing brokers, third-party financial advisors or hedge funds, including Euro Pacific Securities. Interactive Brokers LLC provides execution and clearing services to customers. None of the information contained herein constitutes a recommendation, offer, or solicitation of an offer by Interactive Brokers LLC to buy, sell or hold any security, financial product or instrument or to engage in any specific investment strategy. Interactive Brokers LLC makes no representation, and assumes no liability to the accuracy or completeness of the information provided on this website.

For more information regarding Interactive Brokers, please visit www.interactivebrokers.com.

WARNING AGAINST atlanticsavers.com

Published 14-JAN-2020

It has been drawn to our attention that a scam website, www.atlanticsavers.com, has been created without our consent and has unlawfully copied all our website content and replaced our bank name with “Atlantic Savers” in an effort to make it appear legitimate.

We can confirm that www.atlanticsavers.com a fake website and is in no way connected to Euro Pacific Bank.

Please immediately report as spam and delete any emails or communications referencing this site, as the intention is to steal your login credentials or personal information and/or to help perpetrate an advance-fee scam or similar financial related scams.

Additionally, we have been advised that they have claimed Atlantic Savers “is an affiliate of Euro Pacific Intl Bank Inc who is the parent company.” This claim is also a total fabrication.

LAST UPDATED: JULY 12, 2025

July 12, 2025: Qenta Status Update.

October 31, 2024: Receiver's Report.

October 16, 2024: Receiver's Notice.

October 04, 2024: Migration Update.

April 16, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

March 03, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

February 02, 2024: Migration & Liquidation update.

November 21, 2023: Migration Update (Opt-in Only).

November 20, 2023: Progress Report (Opt-out Only).

September 22, 2023: Report & Communication Portal.

September 01, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

June 23, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

May 31, 2023: Migration & Liquidation update.

May 05, 2023: Migration & Liquidation update.

April 20, 2023: Liquidation update- Action required.

March 31, 2023: Migration & Liquidation update.

March 8, 2023: Migration & Liquidation update.

January 27, 2023: Correspondent bank update.

December 16, 2022: Comprehensive FAQ is published.

December 05, 2022: Migration & liquidation update.

November 01, 2022: Mutual funds & outgoing wire requests update.

October 21, 2022: Update on Opt-out deadline - Extended.

October 14, 2022: Customer Update & Townhall.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.