As you may be aware, Euro Pacific Bank is now in liquidation pursuant to an order entered into with the Puerto Rico Office of the Commissioner of Financial Institutions (“OCIF”). As a result, the bank card provider, Intercash, has informed us that all bank cards are now in the process of being closed.
Effective immediately:
The Card Top Up function in eBanking is disabled due to the Intercash API being turned off; card funding is no longer possible
Cards are NOT blocked and can continue to be used/spent
You have 90 days to spend or deplete the funds on your card
Any cardholders that still have a balance after the 90 day period can reach out to the Intercash support team at [email protected], and Intercash will guide you on how to obtain the funds once cards are to be de-activated in 90 days.
Euro Pacific Bank strongly encourages all cardholders spend their remaining balance within 90 days to avoid additional customer service procedures.
