Euro Pacific Bank

Reporting a lost or stolen card

Option A: Recommended and Fastest
Login to your online banking account and click the “Block/Suspend Card” button next to your card number on the “Accounts” screen. The card will be immediately blocked from further use.

Option B: Secondary
Call the IVR number (see below for options) and follow the steps provided to immediately block the card and report it stolen.

  • Toll Free: +1-888-527-4041
  • Local (PR): +1-787-305-3663
  • United Kingdom: +44-20-3318-4096
  • Hong Kong: +852-5808-2784

Once your card is blocked, to order a replacement card, please follow the normal procedure for requesting a card through the banking software. Note that you will not be automatically sent a replacement without following this process. Alternatively you can contact our Client Services department and speak with an agent during bank business hours to request a replacement card.

Do I need to create an Incoming Wire Transfer Request?

Creating an incoming wire transfer request speeds up the processing of your wire by notifying our staff that the payment is on the way, and gives you an opportunity to upload supporting documentation if the wire transfer is coming from a third party.

While creating an incoming wire transfer request is optional, it is strongly recommended for non-recurring deposits.

Euro Pacific Bank is no longer licensed to do business. As such, we are not accepting new customer accounts.

This website is being maintained by Peter Schiff personally as a memorial to the bank and to update customers on the status of their deposits that have been tied up in receivership since June 30, 2022, and on his personal efforts to recover those customer deposits—including gold and mutual funds—that were transferred to Qenta’s custody and which Qenta is now attempting to keep for itself rather than return to their lawful owners.

The legacy pages and links on this site are preserved solely for historical and educational purposes, to demonstrate how the bank operated while it was in business. They do not represent current offerings.

If you are interested in having an investment account managed by Peter Schiff and his team, please visit
http://www.europac.com.

If you are interested in buying gold, silver, or other precious metals, please visit
http://www.schiffgold.com

For official updates and notifications from Euro Pacific Bank’s OCIF-appointed Receiver, who holds exclusive authority to communicate with customers on behalf of the Bank, visit:
https://epbprliquidation.com

LAST UPDATED: AUGUST 26, 2025

August 26, 2025: Rebuttal to the Receiver’s Denial of Responsibility for Assets Held by Qenta: August 26, 2025

August 20, 2025: Update on Your Silver Held at Euro Pacific Bank

August 18, 2025: Euro Pacific Bank WARNING from Peter Schiff

August 14, 2025: Euro Pacific Bank Update from Peter Schiff - ACTION REQUIRED!

August 6, 2025: Euro Pacific Bank Update from Peter Schiff

August 5, 2025: Euro Pacific Bank Update from Peter Schiff

August 2, 2025: Euro Pacific Bank Update from Peter Schiff

July 30, 2025: Euro Pacific Bank Update from Peter Schiff

July 12, 2025: Qenta Status Update.

October 31, 2024: Receiver's Report.

October 16, 2024: Receiver's Notice.

October 04, 2024: Migration Update.

April 16, 2024: Receiver's Reports.

April 13, 2024: Migration & Liquidation update.

March 11, 2024: Receiver's Reports.

March 03, 2024: Migration & Liquidation update.

February 19, 2024: Migration & Liquidation update.

February 02, 2024: Migration & Liquidation update.

November 21, 2023: Migration Update (Opt-in Only).

November 20, 2023: Progress Report (Opt-out Only).

September 22, 2023: Report & Communication Portal.

September 01, 2023: Migration & Liquidation update.

July 20, 2023: Migration & Liquidation update.

June 23, 2023: Migration & Liquidation update.

June 17, 2023: Receiver's report.

May 31, 2023: Migration & Liquidation update.

May 05, 2023: Migration & Liquidation update.

April 20, 2023: Liquidation update- Action required.

March 31, 2023: Migration & Liquidation update.

March 8, 2023: Migration & Liquidation update.

January 27, 2023: Correspondent bank update.

December 16, 2022: Comprehensive FAQ is published.

December 05, 2022: Migration & liquidation update.

November 01, 2022: Mutual funds & outgoing wire requests update.

October 21, 2022: Update on Opt-out deadline - Extended.

October 14, 2022: Customer Update & Townhall.

October 8, 2022: Update on opt-out deadline for EPB clients who do not wish to migrate their account to Qenta Inc.

September 30, 2022: Update on bank liquidation, pending transactions, and migration of assets to Qenta Inc.

September 28, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 16, 2022: Update on pending transactions for clients opting out of Qenta Inc. migration.

September 8, 2022: Qenta has emailed a welcome letter to all EPB clients. You can read a copy of it here.

September 2, 2022: Update on pending transactions, brokerage, and account migration.

August 29, 2022: Euro Pacific Bank liquidation has commenced. Please read our formal instructions here as it is time-sensitive.