If you are seeing a “Cancelled” incoming wire transfer in your Online Banking transactions, it does not mean that we rejected or returned your incoming wire transfer. Here are the likely reasons for cancellation:
- Your Incoming Wire Transfer Request was “Pending” for four weeks or more.
- Your Incoming Wire Transfer was not accepted due to Compliance reasons, and needed to be returned. The reason would have be given to you via internal bank message.
- You cancelled the Incoming Wire Transfer Request yourself.
If there is any other reason that we cancelled your Incoming Wire Transfer Request, please check your Online Banking Messages.